Experience the Best Online Grocery Shopping App in India. Natures Basket is India’s foremost online grocery store for the widest, finest, freshest foods and gourmet from across the globe
Nature’s Basket is India’s pioneering food destination present through physical retail stores, online portal and a mobile application. Our footprint currently extends to over 36 neighbourhood convenience stores in Mumbai, Pune and Bangalore with a diverse product portfolio ranging from fresh fruits and vegetables, fish and meat, artisanal breads, FMCG and staples.
Our aim is to redefine India’s freshest and finest food experience for our customers. Be it the freshest fruits & vegetables, the finest meats, wide array of cheese, irresistible bakery products and more, for us, our customers’ needs come first and to serve them better and offer the best in terms of quality, benefits, flavour and taste we have grown and nurtured our own brands over the years. Healthy Alternatives, L’Exclusif and Nature’s are our range of own brands, each providing a distinct offering to cater to the discerning palate of the Indian consumer.
Nature’s Basket which was earlier a part of Godrej Group has been acquired by RP Sanjiv Goenka Group’s retail flagship Spencer’s Retail in May 2019.
App Features for easy Online Grocery Shopping India:
- Simplified design with easy navigation
- Appealing and persuasive user interface
- Faster browsing with just a click!
- Instant confirmation of receipt of your order
- Quick search and quicker check-outs
- Anywhere, anytime shopping convenience
- Innovative technology ensuring best-in-class customer experience
- Regular updates and notifications
Offers & Easy Payment Options:
- Special offers, discounts and fresh launches on our online supermarket app
- Regular updates on ‘Latest Offers’ and ‘What’s Trending’
- Integrated mobile wallets and digital payment systems
- Multiple authenticated payment gateways enabling secure and smooth transactions
- Convenient shopping with Card/Cash-on-delivery option
Nature’s basket online grocery store delivers exotic world foods to more than 190 cities and 5000 pin-codes across the country. With time we are expanding our foot print to make epicurean shopping an indulgence for both in-store and online shoppers across India.
- Scheduled deliveries: Get your order home delivered at your preferred time
- Express 3-hour delivery
- Fruits & Vegetables
- Delicatessen & Cheese
- International Cuisine
- Indian Grocery
- Confectionary & Patisserie
- Eggs & Meats
- Breakfast, Dairy & Bakery
- Gift Hampers
Across various categories, we have 1500+ International brands and famed private labels such as:
- Healthy Alternatives
- Real Thai
- Tea Culture
- Tong Garden
- 24 Mantra Organic
- Conscious Foods
Connect with us:
Visit our website: http://www.naturesbasket.co.in/
Like our page: https://www.facebook.com/NaturesBasket
Follow us: https://twitter.com/NaturesBasket
Bug fixes and Optimisation
Ratings and ReviewsSee All
Impressed decent app most of the times works
It’s not the app as much as the people behind it, Warden Road store has a group of stuck up staff, high headed, inflated ego with a high attitude, includes the store manager as well... they lack basic manners and etiquettes on how to speak or even answer the phone...
otherwise the APP is really good and works fine most of the times.
Customer service teams rarely answer the call and needs to be improved.
Recently to my surprise I called and someone did answer, and spoke politely, even promised to have someone call me to help me with rewards points... but as usual NO ONE EVER CALLS BACK...
LIKE I SAID ITS NOT THE APP BUT THE PEOPLE who need to IMPROVE their attitude and approach towards clients DRASTICALLY !!!
Pathetic home delivery service
Who at Nature’s Basket is looking at home delivery service. First of all, the delivery slot between 9 am to 7 pm - 10 hours is too much. Hourly slots must be the norm. On the last two occasions the delivery intimation came in around 6 pm and actual delivery happened after 8 pm. Nearly 2 hours ! Is anyone senior enough monitoring this disgusting service. Call centre staff only provides helpless lip service to customers. They are neither empowered nor escalate the calls. They do not revert back either. Will someone in the senior management wake up to this erosion in the brand value. Does anyone even bother. The delivery boys are nothing but full of excuses blaming it on a public holiday and lack of staff or blaming it on a rainy day when actually it has scarcely rained. Fresh vegetables delivered home are squashed or full of mud - not even cleaned- quite shocking ! No staff at the Bandra West store can be approached. They are not available. Is Nature’s Basket under the new Spencer’s banner care for its customers. Also, no one responds to feedback on the site nor social media. Cannot believe in this day and age, customer service from a reputed organisation has reached such disgusting limits. Hope to receive some response, if they truly care.
There are no cash on delivery, online payment on delivery option, no specific time slot selection option, there is no comment section option, there is no product rating option after purchase, there is no delivery experience rating option, most items during placing order shows available, after purchase and placing order the items are not available and the staff send other items even without reflected modifications details in the app and do not even communicate on email or AMA of modification of product. They directly charge additional amount which shows in the wallet is negative amount.
After any items is not delivered by them, the money gets credited to their wallet and they do not have the option to transfer to actual mode of payment like bank account or other linked wallet.
Please have online payment option on delivery like other online vendors. This app is unfriendly and the online customer support to the online handling local staffs are unhelpful. Had such a bad experience with online purchasing.
My money has disappeared from nature baskets wallet now.
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The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
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- NATURES BASKET LIMITED
- 43 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Infrequent/Mild Realistic Violence
- © Nature's Basket Ltd
Up to six family members will be able to use this app with Family Sharing enabled.