Livpure Smart 4+

Livpure Pvt Ltd

    • Free

iPhone Screenshots

Description

Embrace the pure life with 100% Pure and Healthy Water. Experience life time happiness with best in class water purifiers with 3-in-1 Advantage providing you 100% clean and pure drinking water, with our assured quality and prompt services you can goodbye to all the hassles with buying a water purifier and say hello to SafeDrink.

What’s New

Version 3.00.48

Bug fix

Ratings and Reviews

3.9 out of 5
2.6K Ratings

2.6K Ratings

shivendra371 ,

Awesome work and really happy with Technician and support

I ordered the smart option even it’s very much interesting that you are not blocking your money , you do not need to worry about filter technical issues , you do not need to worry about quality. Only Livpure team will take care everything. I am doing job so very happy that technician (Akshay) gives me each and every knowledge about the purifier, also he guided me how to use it and what’s more benefits I will get… BIG THANK YOU LIVPURESMART 👍👍👍👍

Developer Response ,

Thank you so much for your encouraging star ratings!

Sangam Kathiyal ,

No access to customer support, the worst customer experience

I have been trying to connect with the customer support for the past 4/5 days now.
I have tried every channel possible, written multiple mails, but haven’t heard a word back, other than an automated support response.

I think the company doesn’t understand the urgency of a customer to have access his daily water supply.

It’s been over a week, I have had to purchase water bottles just do meet my daily needs.
I don’t if it’s a tech issue or whatever, I have recharged my subscription multiple times, but I still have no access to water.

I am as fed up as I could be because there’s no help from the company customer support.

It’s just pathetic how a customer has to depend on your product for his most essential necessity (water ofc) & the company have no regard to how much trouble the customer has to go through to be able to access drinking water!

I neither have a status on the money I have already paid for the recharge amounts, nor do I have any idea by when will they fix the problem.

It’s just disappointing & agonising. I haven’t felt so helpless while availing some service/product from a company.

Ofc, now you’ll want the last 4 digits of my registered number. So let be take a step forward & here you go 5566!

Hope this is helpful for you guys to reach me out!

Developer Response ,

Dear Sangam, As discussed, we hope your issue has been resolved, it would be a great help if you could change/remove the review.

Akshayee36 ,

Pathetic Customer Support

I have been trying to cancel the service for the past 15 days for which I have sent two emails and also did login and cancel the subscription, for which I have still not received any confirmation, which tells me that I will be forced to pay for a duration that I do not want the service. To my surprise you will never get anyone to connect with on the customer service number or chat if you want to cancel the subscription. Till the time they wanted to sell the subscription they were calling me every single day, but now when I request to cancel nobody will honour your request. Horrible and pathetic customer support. They will not cancel and force you to pay more money for a service you don’t require. Please do not subscribe to their services, it is absolutely horrible and ridiculous for any individual or family.

Developer Response ,

Dear User, Please accept our sincere apologies, kindly provide you registered Phone Number or Email ID to 9164042255, so that we can reach you and resolve the issue immediately.

App Privacy

The developer, Livpure Pvt Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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