My Optus 4+
Made for you
Optus Mobile
-
- Free
Screenshots
Description
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
What’s New
Version 10.19
We've updated the app to bring you more meaningful experiences every day:
- Improved messaging experience
- Enhancements to our order tracking feature.
- Accessibility improvements and minor bug fixes.
Ratings and Reviews
Amazing service
I am on postpaid plan and due to the current Coronavirus outbreak, getting money in my account was tough. The service providers helped me very well with extension upon request and they were really good with their behaviour. I loved it. Thankyou Optus!
Performance
Very smooth. Very responsive. Easy access to the support chat is very handy.
Developer Response ,
Hey there, thank you for taking the time to leave your feedback. It's great to hear you're enjoying the My Optus app 😊 -Faz.
Bad Functionality
Utterly useless app matched by an equally useless customer support team. Tried to activate and top up a new sim. Took over 5 hours and multiple failed attempts. The app doesn’t have any functionality.
Developer Response ,
Hey there, sorry to hear you are not enjoying the app and had issues activating your service, this is not what we want for our customers. We have marked this as feedback as we are always working on improving the app to make it a better experience. If you need assistance, message our 24/7 Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages.
- Liam
App Privacy
The developer, Optus Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Optus Mobile
- Size
- 201.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Optus Mobile Pty Ltd 2019
- Price
- Free