- Resolved the issue where the phone button was hidden when the agent's name was too long. - Improved Callerdesk integration

Added the ability to create and manage team members

- Fixed issues with Callerdesk integration

- Updated internal API endpoint

- Fixed "Mark all read" button in Notifications screen - Fixed deeplink-related issues

- Added category, subcategories, and groups in Ticket details - Updated internal APIs

- Bug Fixes: Fixed canned responses and chat input related bug.

- Canned Responses: Added canned responses for replying to the tickets.

- Bug fixes: Fixed a bug related to uploading files

- Enhanced Message Formatting: Newlines in chat inputs are seamlessly converted into line breaks in the sent emails, preserving your intended formatting.

- Improved Message Display: Multi-line messages in ticket comments now appear exactly as intended, with proper line breaks and formatting. - Bug Fixes & Enhancements: General performance improvements and minor bug fixes for a smoother app experience. Thank you for using our app! If you have feedback or suggestions, please let us know.

- Callerdesk Integration: Agents can now initiate Callerdesk calls directly from ticket details, select IVR/deskphone and member, and view activities and call recordings. - Better Network Error Handling: New banners alert you to connectivity issues, with easy retry options. - Other Updates: Dependency updates, bug fixes, and UI refinements. Thank you for using NeetoDesk!

- Enhanced Deep Linking Functionality: We've improved the deep linking experience to make navigation from notification to the app rather than system browser! - Updated Dependency: Upgraded the `neeto-commons-rn` dependency to version 1.4.10, bringing the latest enhancements and stability improvements to the app. Thank you for using our app! We're constantly working to improve your experience. If you love the app, please leave us a review. If you have any feedback, feel free to reach out to us!

- Updated dependencies and improved google sign-in

- Performance Boost: Upgraded React Native and other core dependencies for a faster and more stable experience. - UI Enhancements: Revamped ticket status labels and side menu for better usability and clarity. - Bug Fixes: Addressed deep linking issues, improved error reporting, and resolved inconsistencies in ticket updates and tasks. - Security Updates: Upgraded dependencies. - Under-the-Hood Improvements: Refinements to enhance maintainability and reliability. Update now for the best experience!

Dependency update

- Added signature feature - Updated internal libraries

- Fixed an issue with the API endpoint for retrieving the team details causing the team dropdown not to work - Updated NeetoDesk logo in the sidebar - Fixes issues where some activities are not rendered - Updated the icons in the activity card

- Fixes login issue

Bugfixes and improvements.

Bugfixes and improvements.

Fixed app crash in the no internet screen.

Bugfixes and improvements.

New theme and app icon.

Bugfixes and improvements.