Shopify Inbox 4+

Live chat for your business

Shopify Inc.

    • 4.8 • 307 Ratings
    • Free

Screenshots

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and social media all within a single business chat app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from one place with Inbox:


INSTAGRAM
Let customers contact you through your Instagram profile, shop, and stories.


MESSENGER
Let customers contact you from your Facebook Page and Facebook Shop.


SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com


Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

What’s New

Version 6.16.0

• Bug fixes and improvements
• Open conversations in Inbox directly from email reminders
• Notification settings for Mobile / Desktop / Email notifications

Please reach out to inbox@shopify.com with any feedback!

Ratings and Reviews

4.8 out of 5
307 Ratings

307 Ratings

Meherrajk ,

Useful

Easy to work. Excellent

nivant9091 ,

Awesome app

Add functionality to integrate WhatsApp and Messenger as well.

ss surya ,

Whatsapp chat option required

Whatsapp chat is prime requirement

App Privacy

The developer, Shopify Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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