Swiggy Owner 4+
For restaurant owners
BUNDL TECHNOLOGIES PRIVATE LIMITED
-
- Free
iPhone Screenshots
Description
- SWIGGY OWNER - THE BUSINESS APP FOR RESTAURANT OWNERS
Grow your business by listening to what your customers have to say about your restaurant. Stay on top of all your numbers real-time and get your kitchen to operate more efficiently based on your numbers we are constantly crunching for you. This app ensures that you are always on top of your business with Swiggy.
- GETTING STARTED
Signup with your phone number into the app. Signing in as an owner was never this easy. It is owners-only access for your restaurant. If you are an owner and are unable to login, chances are that you do not have access to business metrics. Ask your Swiggy POC to get you the same.
- PROMOTE YOUR RESTAURANT
Promote your restaurant using the Owner app! Create discounts, free delivery & freebie promotions for all your customers, new customers or inactive customers. Owners can choose specific days and time slots to further customize each promotion. Start by navigating to promotions screen to view and add promotions. Owners can also see metrics of their promotion campaigns.
- VIEWING CUSTOMER FEEDBACK
Moment you open the app and login, you start seeing numbers real-time. You also see customer feedback real-time! Now start seeing how your customers are rating you and what food items are getting not so healthy reviews.
- BUSINESS INSIGHTS
You need to know what is happening to each of your outlets but can’t keep track of each of them everyday? Allow us to help and give you a consolidated snapshot of all your outlets. Ever wonder what is happening to all the items on your menu? Find out exactly how much each item sells. Craft smarter combos on our platform using these insights. Ever wonder when is the perfect time to launch a discount on our platform? Dive deep into revenue trends and answer all those questions.
- RESTAURANT FINANCES
No need to reach out to your sales managers or partner support to access weekly invoices, payments & settlements data anymore. View and share weekly invoices, detailed transactions with summaries and payment advice details for all your outlets with the finance feature. Data is available for all reporting periods within the last 90 days.
- ACCEPTANCE, EDITS & CANCELLATIONS
Your restaurant might be losing a lot of great customers and revenue because of operational inefficiencies. Discover them real-time and solve them instantly by relaying this feedback to your kitchen.
What’s New
Version 5.5.8
Bug Fixes
Ratings and Reviews
Incomplete Effort
The intent behind this app must be appreciated. It has the right tools to give you a sense of direction. However, the revenue shown is pre-discount which doesn’t make sense as discounts can vary incredibly week to week. Also, the data only goes back up to 3 months. Considering that there are no downloadable analytics, you must provide data up to min 1 year or more like Zomato. Creating a promo shows error many times also.
Developer Response ,
Hi Sumit, thank you for taking the time to bring this to our notice. We will surely have this cascaded to our team and look into having it fixed at the earliest.
Poorest platform for the restaurants
My store is operational 24 hours but I don’t get even a single order from Swiggy, on the other side Zomato gives me minimum 25/30 orders daily. It is a loss of Swiggy as well as me. I had paid Rs. 2500 for onboarding but in vein, Zomato took zero charge and giving me larger business. Swiggy RM calls only for chargeable services but never act on our concerns or suggestions. The zone given to my outlet is no use of me, and all these feedbacks are given multiple times but Swiggy has not even acknowledged or acted upon any of the concerns. They only need money from the restaurants - that’s it. Very poor part on the Swiggy management.
Intended loot
Discount starts it self, and i can not made changes. I have to make request to stop the discount. This is taking my freedom as a restaurant owner to choose weather to give discount or not and this is not good at all. Swiggy starts discount without asking the restaurant owner and when restaurant owner want to stop the discount they have to call and request to the Swiggy executive. Even the calling for discount removal is not easily searchable in app, if Swiggy have wanted they could have made easy step process but putting discount removal in deep in the application is something indicating about intention of the Swiggy.
App Privacy
The developer, BUNDL TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- BUNDL TECHNOLOGIES PRIVATE LIMITED
- Size
- 120.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020, Swiggy
- Price
- Free