Train Ticket App : RailYatri 4+

Tatkal Bookings

Sir I want a additional provision to convert waiting list tickets into Tatkal booking flawlessly. On Tatkal opening day you may arrange to introduce new option (or provision) as a “new booking “ or “conversion of waiting list” When the customer choose conversion a new pop up may be made out to enter the PNR number. Once the customer have entered the PNR number all data relating to that PNR should be fetched and shown . After showing the available Tatkal vacancies the customer may be warned to pay the extra amount of rupees……. This will avoid the repetition of entering all data such as train details , date of journey and passenger list once again by the customer. This will save time and very customer oriented service. By Mannan.

Worst service and worst company

They will never let you know the real status until last and then at last once u call them only they will say sir sorry ur ticket is cancelled money ur money will be refunded.

I booked ticket from chennai to Kolkata coromandel express these people didn’t even call me and inform about the cancellation of ticket i reached station boarded the train with family my mom me and my younger brother now TTR came and asked me for ticket i showed him there emailed ticket he immediately said in front of everyone that you are thinking me fool or someone has made you fool it is an invalid ticket i felt highly ashamed but no other go stood for 4 hours to reach next station to get down my mother is aged that bloody TTR didn’t even saw her he directly said I can’t do anything I’m not dr so don’t say reason that your mom is old and u r travelling with the family once i called this app customer care very gently they said sry sir you’re ticket was cancelled due to waiting list if all this things i should take care then y a person will go to a 3rd party to book the ticket they are fraud and cheater no 1.

Developer Response ,

Hi Junaiddhussain, We can understand your concern, however, IRCTC is the only authorised website to book the train tickets and RailYatri is completely based on agent assisted train ticket booking process. Please know, once waitlist ticket gets confirmed, you receive a sms from IRCTC.

Since, your ticket remained in the wait-listed queue even after chart preparation, it got auto-cancelled and a refund is initiated as per IRCTC norms.

Seek your understanding. Write to us on feedback@railyatri.in for further queries. Thanks.

Ticket cancellation not allowed

I am a user of RailYatri app for a while. On 25th I had booked a ticket with additional payment for zero charges on cancellation. I decided to cancel the ticket today which was also incidentally the journey day. There was almost nine hour time before that start of my journey when I decided to cancel my ticket. It was a waitlisted ticket and chart not yet prepared when I tried to cancel ticket. However to my shock the app was taking me up to cancellation point stating that process has begun and asking me to revisit after 10 minute if nothing happens. This went on for several hours and finally the chart was prepared and a seat offered to me. May cancellation request made Vasper rules was not responded to.
Be careful of this app if you intend to cancel the ticket later.
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