WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.8.83

• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat



These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.6 out of 5
646.9K Ratings

646.9K Ratings

Rejiesh Reju ,

Suggestion-Short Sticky Note in Message.

I have been using whatsApp business for years. I have 2 suggestions 1). Kindly increase group participants count to at-least 5000. For a business platform, 1024 is too low.. 2). It will be very helpful if a short sticky note can be added to our message body which can only be viewed by the sender. So that, while sending a msg, if there is anything to be remembered by the sender which is important and confidential related to that particular msg can be mentioned in that sticky note. So later it can be get noticed easily later. “Recipient shouldn’t have even a clue about this. Strictly viewable for senders only” Thanks

Ranjitha C ,

No resolution given from support team

I’ve installed app to use it for my work purpose as I work in company and I want separate number to use it for professional use, but the number showing banned for second day only and it’s been very difficult to recover it. For 3/4 days I’m contacting support team but I’ve not got any resolve from them . I’ve taken this number only for my professional use and given the same number to all my colleagues and manager and my clients but now it’s been 4 days I’m not using Wats app and all updates I’m not getting. Changing number is also been difficult .
Kindly be very careful while using this app . First instal and use it if everything goes well only then give number to others Orelse I’m sure you will face very bad situation in your workplace and will loose all your professional contacts through Wats app and your business may go down or face loss coz of this app where there is no proper resolution given .
Support team is worst here.
How many times your provide the answer they will keep On asking the same question in every mail . I think they are not that much educated to read the message.

Tony Michael 007 ,

How can u ban a persons business number without any reason?

I am very much disappointed and my both the business numbers are banned when I contact the customer support they told me that they have received a large number of complaints it seems, I don’t know why, when I asked for the proof they resend the same mail and after that no response. Is this the way to treat your users?

Since I am in the service industry there ll be a happy clients as well as unhappy clients also I do run ads and of course I get lots of unwanted calls and messages as an entrepreneur I can do the filtration n unwanted messages n clients I can block them to avoid getting the repeated messages . Is that a crime? I am not understanding, and I clearly mentioned in my mail that my business is completely depand on this social media and this is my official number , how can I misuse this number? Or if I do any illegal activities I can understand but I am 101% sure that I didn’t do anything illegal or against the rules , I am expecting a reply n soulution from the authorities and expecting that you ll check do the needful allow me to use ur services asap

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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  • Siri

    Get things done within this app using just your voice.

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