Enhanced capabilities and features for existing customers.
Technical support on few taps:
Login into our App
Fix the address (One-time activity)
View available engineers in your location
Select “Support Now”
Confirm and get real time technical support
Highlights of the App:
Quick Pay for plan renewals
Invoice of payment is now a click away
Setup Renewal Reminder
Real-time technical support
Refer a friend
Set up in 2001 by British Gas as Iqara Broadband, YOU Broadband India Limited (formerly known as YOU Broadband India Pvt. Ltd.) is now a subsidiary of Vodafone India Ltd.
YOU Broadband is a category 'A' ISP and India's first ISO accredited broadband service provider. One of the leading independent ISPs in India, YOU offers high-speed Internet and voice services through various state-of-the-art delivery platforms to residential, SME and corporate customers in 18 cities. As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country.
YOU Broadband offers high-speed data and voice services through the Internet. Primarily, it offers high-speed Internet services to residential, corporate and SME customers. For corporate and SME customers YOU offers dedicated leased line to enable them to send huge amounts of data. First Broadband operator in India to offer 200 Mbps to homes.
It is one of the few companies along with the large telcos capable of offering Triple Play services. This means, through one connection customers can access broadband, make voice calls through Internet (VoIP) and watch videos. YOU Broadband offers these services to individual customers in their residences and to corporate category.
Stay up to date on YOU Broadband’s exciting offers and latest happenings by following us on social media.
Twitter - https://twitter.com/youbroadband
Facebook - https://www.facebook.com/youbroadband
Send your valuable feedback, comments and suggestions to firstname.lastname@example.org
Official website: www.youbroadband.in
Ratings and Reviews
Easily the worst, irresponsible service provider
Ever since the takeover of You Broadband by Vodafone, services, customer care & attitude have gone only one way, South!
Other than taking money like beggars, they just disappear. There is no service for days (hours cumulated) and money is charged for the same. And the customer care helpline is manned by cyber organisms with no brains. Hence they keep repeating ‘we understand your problem’ when they don’t understand s*^t. And they keep offering a generic email id to write to from which, there is no response, ever. Another tick in the box mechanism that You has is ‘sms feedback’, a bloody waste of time. And the management is a congregation of spineless slime who don’t have the guts to face the customer.
Jio having kicked them in the nuts with superior service at lower costs, these guys are desperately battling to survive and the customer is their scapegoat. No service, no customer service, no accountability, no responsibility... Soon no You broadband! Would love to see the faces of the spineless slime management on that day
Poor service for customer care
I bought a 200mbps plan which is expensive. While I was buying it there was no such thing that said 200mbps would only be recede by LAN connection, yet upon inquiry on why I was only getting 100mbps, the technicians claimed that 200 mbps plan is only on LAN connections. I know this was not true because my Playstation was connected by LAN, yet I was still only getting 100mbps on it as well. I let this slide and the next time I was about to buy a 100mbps plan when the technician claimed I’d be able to get up to 150mbps if I bought a new router. And after buying the plan he told me that I’d need to buy the router separately, it wouldn’t be provided by the company.
Apart from this, I have also been experiencing high in-game latency in Fortnite since 2 months now, but even after complaining so many times it hasn’t been fixed yet. One technician told me he’ll come and fix it to me on Thursday. It is now the Wednesday of the following week and yet I haven’t heard from him.
Overall I want to say that they have very poor customer care and any person thinking of switching would be better off either with Airtel V-Fibre or Jio Fibre.
Pathetic Consumer Service
I’ve preferred the plan “YOU MUSTANG” according to which I get the internet connection broadband along with a router, during the time when I was having my new connection, they told me that right now they are out of stock of routers so they will provide me with a router within 10-15 days and charged me the money for router, while as of yet it has been over 1 month and I haven’t got my router yet and now when I’m trying to call the guy who got me new connection is not answering my call and also I’m calling their sales manager but he’s cutting my call off abruptly...then I tried calling the customer service of YOU Broadband and they consider my complaint and they told me that some executive of the company will call me within 4 working hours but then I don’t receive any call. Please improve your service retards, I don’t recommend anyone to go for YOU Broadband because they are frauds, they get their money and then they forget you. Too poor customer service.
- YOU BROADBAND INDIA PRIVATE LIMITED
- 52.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © YOU Broadband India Limited. All Rights Reserved.
Up to six family members will be able to use this app with Family Sharing enabled.