Zoho Assist - Remote Desktop 17+

Remote Access & Support

Zoho Corporation

    • 4.8 • 113 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.

Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.

Key Features

Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.

iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.

App lock: App lock provides a biometric lock to secure unattended remote support device.

Dark Mode: Choose between dark and bright modes based on your preferences.

Power options at the remote end:
- Log off
- Reboot
- Shut down

Schedule a remote session with a specific time, date, and other details.

Use Assist's text chat option to communicate effectively with your customer during an active remote support session.

Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.

File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.

Session Notes: Take contextual session notes during a session without needing to switch between apps.

Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.

In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes

Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.

Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html

What’s New

Version 3.2.13

Introducing Zia, powered by OpenAI! Elevate your chats with smart suggestions and personalized assistance. Enable now for a smarter conversation experience!

Ratings and Reviews

4.8 out of 5
113 Ratings

113 Ratings

RajaVelu.u ,

very useful for Remote support

Wonderful app with less price. Remote desktop working fine. iOS app is very good

Developer Response ,

Thank you so much for your encouraging words!

Pillai86 ,

good app, but worst unexpected longest down times!

good app, but worst unexpected longest down times!

You are running a business, so please do run it like a business. When you offer freebies for corona downtime remote service, you had to work on scaling services and isolating free services from paid services. This is too much. losses per employee are huge.

is unattended still down?? unattended access was not working especially for the newly added ones.

Developer Response ,

Our apologies for the inconvenience.

Please check now. It should work fine. Feel free to write to us at assist@zohomobile.com for any further clarification.

gan~M ,

Best app for remote sessions

Zoho assist made my work more ease especially in this lockdown..Kudos !

App Privacy

The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

Productivity
Productivity
Business
Business
Business
Utilities

You Might Also Like

Productivity
Business
Productivity
Business
Business
Business