Zoho SalesIQ - Live Chat App 4+

Live chat and support software

Zoho Corporation

    • 5.0 • 13 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

Zoho SalesIQ is an all-in-one customer engagement platform with live chat and analytics to streamline your marketing, sales, and customer support efforts.
With SalesIQ, you can engage with your website visitors in real time and be available for them whenever they need you. Gain valuable insights about your prospects, initiate the right conversations at the right time, and increase your conversion rates exponentially with SalesIQ, a live chat solution reimagined for business growth.
SalesIQ fits both B2B and B2C businesses of all sizes. With features such as lead identification, proactive conversation, built-in audio calling, screen sharing, a drag-and-drop chatbot builder, and an AI-driven chatbot, SalesIQ enhances your customer experience and drives business growth.

With more than 450,000 trusted users, including Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., SalesIQ provides the best engagement experience to your customers. The best part? You can begin your SalesIQ journey for free, making it an affordable option that can scale with your business.

Top features of SalesIQ
• Proactively engage with website visitors and customers.
• Monitor website visitor/customer activity on your website to understand their requirements.
• Geo-locate your website visitors and identify your strongest markets.
• Set intelligent triggers to automatically initiate chats to a specific set of visitors at crucial moments in the buying process.
• Set up chatbots to automate the chat process for your website, based on your business needs.
• Integrate SalesIQ with various software, including Zoho's in-house applications and other third-party integrations to maximize the ROI of your support and conversion efforts. Some noteworthy integrations include Zoho CRM, Desk, Analytics, data enrichment tools, and more.
• Personalize your engagement with returning visitors and customers using historic data, CRM information, help desk ticket info, and more.
• Chat with visitors in more than 100 languages through auto-translation.
• Optimize your workflow by routing chats to the operators with relevant expertise.
• Get consolidated reports on visitor data, operator performance, brands, bots, and more with the enhanced reports section.
• Let your email recipients connect with you directly from your email campaigns through the email signature chat.

Desktop app highlights

• Auto-launch option on device startup.
• Featuring actionable notifications, operators can accept chats and calls by hovering over incoming notifications.
• Access options to set your audio and status and to view active and missed chats right from your Mac's dock.
• Perfectly synced with other platforms - any change made on the web or the mobile app will be reflected instantly in the Mac app.

You can upgrade to SalesIQ Basic, Professional and Enterprise with a montly or yearly subscription that offers
• Proactive chats
• Lead scoring and company scoring
• Unlimited chat sessions
• Real - time reporting
• 10 custom chatbot
• Autopilot

- Payment will be charged to iTunes Account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- Account will be charged for renewal within 24-hours prior to the end of the current period
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- No cancellation of the current subscription is allowed during active subscription period
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.

Privacy policy - https://www.zoho.com/privacy.html
Terms of Use - https://www.zoho.com/salesiq/terms.html

What’s New

Version 2.0.8

Upgraded Electron version, new screenshots and added logs for notification handling.

Ratings and Reviews

5.0 out of 5
13 Ratings

13 Ratings

ngvunnvth ,

Zoho SalesIQ: Elevating Customer Experiences!

I can't help but express my overwhelming satisfaction with Zoho SalesIQ! This app has truly transformed the way we engage with our customers. Its intuitive interface and powerful features have made customer interactions seamless and efficient. SalesIQ empowers our team with real-time insights, allowing us to understand our customers better and respond to their needs promptly.

AslamJalal ,

Time Saviour with best user experience!!!

The Zoho SalesIQ app has truly streamlined my work and saved me valuable time. Gone are the days of constantly switching between browser tabs to manage chats. The app's user-friendly and efficient UI is smooth as a silk. It has made my customer interactions better and more productive. Highly recommended!

mdyasar ,

Elevating Productivity and Customer Engagement

I've been using the SalesIQ desktop app for the past six months, and it has truly revolutionized the way I approach sales and customer service. This application seamlessly blends powerful analytics with intuitive communication tools, offering an exceptional user experience.

SalesIQ's interface is a standout feature, combining modern design with functionality. Navigating the app is effortless, providing quick access to essential tools without unnecessary complexity. The clean layout contributes to a positive user experience, making each interaction with the app a pleasure.

The real-time analytics and reporting features have been instrumental in refining my customer engagement strategy. SalesIQ offers detailed insights into customer behavior, allowing me to tailor my approach based on their needs. The customizable analytics dashboard makes it easy to focus on key metrics, providing a comprehensive view of my business performance.

The live chat functionality within SalesIQ is a game-changer for customer interactions. Initiating and managing conversations is seamless, and the ability to view customer history in real-time enhances personalization. This feature has significantly improved my ability to connect with potential clients, answer queries promptly, and guide customers through the sales process.

The app's reliability and responsiveness are worth highlighting. I've experienced minimal downtime, and updates are seamlessly integrated without disrupting my workflow. The SalesIQ support team is responsive and efficient, ensuring that any issues are promptly addressed.

App Privacy

The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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