Add "Mark as Unread" to voicemail Add ability to share a SMS Message to a Chat conversation Add ability to share a Fax to a Chat conversation Add ability to share a Contact to a Chat conversation

Fixes iOS - Fixed a crash that was happening occasionally before the device was unlocked.

Enhancements - Chat - Users can now share Voicemail to 1:1 and Group Chat Conversations. This will be on by Default and can be disabled in DashManager - PBX - ConnectUC Settings. - Park - Park Queues will now show based on Site and Department. Like Sites, a Park Queue can also now be assigned to a Department. So now, if a queue is not assigned to a site, it will be seen by all users. If a queue is assigned to a site it will be seen by all users in the same site. Additionally, if the queue is not assigned to a department it will be seen by all users in a Site (if assigned to a Site). If it is assigned to a department, it will only be seen by users in that department. - Park - Users can now be allowed to control which Park Queues they see. In DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Allow user to change Park View”. Default = Off. Updates - Voicemail Greetings - Voicemail Greeting recording length has been extended to 60 seconds from 20. - Call Recording Announcement - CUC Call Recording Announcements Direction can now be set in DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Call Recording Announcement Direction”. Default = All Calls (other values are Inbound Only and Outbound Only. - Call Recording Announcement - CUC Call Recording Announcements can be disabled for internal extension to extension calls. This can be set in DashManager - PBX - ConnectUC Settings, in the General section look for the new setting “Do Not Announce Recording for Internal Calls”. Default = No (set to Yes to not play announcement for internal calls). Fixes - Answering Rules - An error was being shown when trying to save Answering Rules changes. - App - When using iOS app on an iPad the pop-over view of complex forms caused the pop-over to not be shown properly. - Contacts - When a user created a shared contact with a cell and work phone number, the cell and work phone were repeated multiple times.

Updates - Contacts - If an active call has a matched contact and has a company name, also show the contact’s Company. - Report an Issue - Return User Preferences and devices connected to the users phone. Fixes - Voicemail - If there was no data in one of the voicemail fields, the voicemail wouldn’t be displayed.

- Newer Acrobits SDK library - Allow the same file types as Web/Desktop client - Chat should not limit the number of participants - If "Chat - User can share Call History entry" is disabled, don't show "Share" button

Enhancements - Call History - Added the ability to share a Call History record, recording, note, transcript, and summary with other users via a Chat conversation. Updates - App - If a user is in details of an item they should be able to press the major button at the bottom of the screen and go back to the list - SMS and Chat - Users can now click on images in SMS and Chat to open them and then be able to Zoom in. Fixes - SMS & Fax - SMS and fax were still visible when disabled in ConnectUC Settings.

New UI Navigation improvements

Enhancements - Call History - Add the ability to add and see Call Notes in the mobile client. - Call Recording - Add Transcription and Summarization buttons to Call History for Recorded calls. Updates - Voicemail - Implement pagination for loading voicemails. - Voicemail - Add a FWD tag in voicemail list to voicemail that was forwarded from another user. - Contacts - Removed contact Avatar lookup in Gravatar.com. Fixes - Voicemail - Show voicemailbox name and number for Shared voicemail.

- App - Updated to the most recent Acrobits SDK

Fixes Preferences - User could not save preferences when phone font size was set to max. App - Do not include disabled features in app badge count.

Fixed issue where outbound calls would fail.

Updates - App - Updated to the most recent Acrobits SDK - Contacts - Allow prefixes to be added to a Contact’s phone numbers. - Contacts - Improved and optimized handling a large number of Contacts. Fixes - App - For some users the app was logging out after 30 days. - App - On update of the client there was a crash being detected and reported by system analytics. - Call History - Fix for Germany region prefix +49 that was being added to US phone numbers in the GUI. (edited)

Enhancements - Detects if ReachUC is installed and prompts the user that the two should not be installed on the same device. - DND can be configured as System DND or Device DND based on ConnectUC Setting. - Enable/Disable access to Blocked Numbers based on ConnectUC Setting. - Shows / hides Disable Calls toggle based on ConnectUC Setting. - Shows / hides DND toggle based on ConnectUC Setting. Updates - Contacts - Open a map and copy an address from Contact details.

Enhancements - Calls - Adjustments to Call History - Show Name, Number, time/date of call. - SMS - Allow the owner of a shared SMS conversation to close it. Updates - Contacts - Add/Edit a Shared Contact if the user has a minimum Role defined in ConnectUC Settings. - Contacts - Delete/Import/Export Shard Contacts if the user has a minimum Role defined in ConnectUC Settings. - App - Update settings from ConnectUC on-the-fly (no need to sign out / in to pickup changes). Fixes - DND - When DND is enabled, we should enable Acrobits’ ‘instantDND’ - Calling - Banner notification on inbound calls was sometimes only showing CID (no CNAM)

- Calls - Add a way to clear / restore the Call History. - Preferences - Call Recording Announcement - Beta of Call Recording Announcements. Documentation: https://docs.skyswitch.com/en/articles/1133-uc-client-call-recording-announcements. Updates - Active Call - Show number as well as name in the active call window. - Chat & SMS - When a new message red bubble is shown, move the call date/time so that it can still be seen. Fixes - App - Fix an issue with Audio Session Deactivation. - Branding - Client was getting the app version number color from the wrong setting location.

Enhancements - Scan a QR Code on Preferences -> App page to login without having to enter user credentials. - Contacts - Added the ability to manage Updates - Remove Beta tag from Faxing, Answering Rules, and Music on Hold - Tuning Notifications and DnD behaviors Fixes - Branding - The clients were missing the color setting for text on the dial pad. - Calling - Added missing back arrow to the top left of the Add Call panel. - Voicemail - The greeting was not saving properly to the user profile.

Enhancements - Call Queues - Allow user to log in/out of call queues with a toggle in Profile menu. Needs to be enabled in ConnectUC Settings. - Fax - Faxing Beta now available in CUC Mobile for iOS. Needs to be enabled in ConnectUC Settings. Updates - Preferences - Voicemail - Allow users to specify a 4 digit PIN. Fixes - Contacts - When entering a name in search a space caused the returned list to be blank.

Enhancements - SMS updated with left/right chat bubbles and avatars of respondents in Shared SMS. Fixes - Calling - Incoming call not matching local contact in calling banner. - Preferences - Music On Hold - Enable Introductory Greeting update does not work. - SMS - Sometimes the SMS list goes blank when replying to an existing SMS conversation. - Voicemail - Improve Voicemail caching.

Fix: o After saving new voicemail greeting playback is not available.

Enhancements - User selectable outbound Caller ID Fixes - Some crashes with Answering Rules Fixed

Enhancements - Call Parking - Change to a new method of call parking that Web is already utilizing. - Block Number - Added a block number icon to the Call Details page. - Chat - Added the ability to capture from camera. - Notifications - Added ability to toggle disable notification in the user profile menu. - SMS - Added the ability to capture from camera. Fixes - App - Update the Acrobits SDK - Voicemail - Fixed handling of Unified Messaging section to be only available if it is enabled for a user.

Enhancements - App - Add Spanish language support to clients. - Calling - Play a tone on disconnect. - App - If the domain is set for HIPAA compliance do not allow recorded or transcripts voicemail notifications. - Calling - Add QuickReply option to incoming call. The user will see this option if they click on the incoming call. - Calling - Add support for Distinctive Ring. - Preferences - Blocked Number - Add Blocked Number support to Preferences. - Preferences - Voicemail - Add Unified Messaging section to Voicemail Settings. Fixes iOS - App - Some iOS users were having trouble logging out properly.

Enhancements - Contacts - Add “Copy name and number” button below “Add to contact” in call details. - Contacts - Allow a user to create a contact with fewer pieces of data (only a first name, only a last name, only a company name). - Contacts - Contacts view should remember what the user selects for a view. - Contacts - Sort contacts in different ways. - Preferences - Answering Rules - Added settings for Answering Rules and Timeframes. - Preferences - Music on Hold - Added settings for Music on Hold. Fixes - Calling - Sometimes a user was unable to hang up a call.

iOS Enhancements - App - French language support added. - App - When DND is enabled also block queue calls. - Preferences - Contacts - User can now enable / disable local phone contacts. Fixes - Chat - When sending SMS to a new user and the user was picked from predictive text, the user would have to delete what they already entered. - App - Updated Acrobits SDK to latest.

Fixes: - Contacts - Contacts not showing because of foreign characters - Chat - Filter out [attachment_only] message content.