Freshcaller 4+

Name: Freshcaller
Rating: 1 (1 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- 1,0 • 1 valutazione

- Gratis

Descrizione

Modern Cloud Telephony

Calls: Make and receive calls at your convenience.

Agent status: Set your availability by toggling between being online and offline from within the app.

My calls: Directly engage with your most recent callers from the list of recent calls

Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.

Multiple incoming calls: View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Benefits of Freshdesk Contact Center

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days.

3 ott 2023

Versione 3.14

We're always making improvements to Freshcaller so that you don't miss a thing.

1,0 su 5

1 valutazione

Contacts are now missing

I don’t understand why you can’t access to your contacts anymore

Hi there,
This is a temporary change that we have bought within the app because we are revamping the contacts feature for the better. In addition to that, we will soon introduce seamless contact sync and services from our Freshdesk and Freshchat apps to the Freshcaller app. Apologies for the inconveniences caused. Please watch out our space for more updates.
Thanks

Edit- Contacts are back on the freshcaller app now! Please update to the latest version to enjoy this feature :)

Lo sviluppatore, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, ha indicato che le procedure per la tutela della privacy dell’app potrebbero includere il trattamento dei dati descritto di seguito. Per ulteriori informazioni, consulta l’informativa sulla privacy dello sviluppatore.