WeWash 4+
A clever way of doing laundry
WeWash GmbH
-
- Free
Screenshots
Description
WeWash has started a revolution in communal laundry washing! Unnecessary trips to the laundry room; collection of coins and washing tokens; and uncertainty about when exactly your laundry is done are things of the past. Thanks to WeWash doing your laundry is so much easier:
• Reserve washing machines and dryers for free.
• Receive notifications about the state of your laundry.
• Pay with your phone — no more coins or tokens — transparently and conveniently.
• Our help center and WeWash customer support will help you with any questions.
In detail:
Reserve washing machines and dryers for free
With our app, you can check whether there are any washing machines or dryers currently in use in your laundry room; when not in use, you can reserve them for free – directly from your sofa, when on the go, or from anywhere you choose. If there currently is no machine available … Not a problem! Enter our virtual waiting queue and save your spot in line to automatically getting the next machine when it becomes available! We will notify you as soon as your appliance is waiting for you.
Cashless payment
No more collecting special coins or buying tokens! With WeWash, you can pay for your washing and drying conveniently directly via the app. You can choose from a wide range of international payment options such as credit card, Apple Pay, PayPal and many more. Keep track of the costs with our simple, GDPR compliant and easy to understand invoicing.
Always stay up to date
You will receive regular updates on the state of your laundry via push notifications: Whether your position in the waiting queue changes; your laundry cycle has started successfully; or your laundry is now ready for pick up: You will enjoy full transparency about your reservations, pick up times, and costs.
Free customer support and help center directly within the app
No matter what questions you might have, our customer support is always there for you. We offer you several self-help options and a help center which allows you to contact us conveniently and directly within the app
The WeWash app is available in several languages – you can change the language at any time in the profile settings.
WeWash isn’t available yet in your building? Contact us at support@we-wash.com, if you would like to discuss how to get our system in your laundry room. We look forward to hearing from you and to welcoming you to the WeWash community!
About WeWash
WeWash, part of the BOSCH group and located in Munich, Germany offers a cashless laundry system and a service which makes using communal laundry rooms attractive to all parties involved.
What’s New
Version 2.54.0
We are always working on making sure that with every update WeWash runs even smoother on your smartphone. The new version of the app comes with performance and stability improvements. Which means that you can keep on washing and drying your laundry via our app, while we make sure that it’s fun!
Do you have a question or feedback? Contact us at support@we-wash.com or via the help center directly within the app.
Ratings and Reviews
Easy and functional
I used it for the first time in Frankfurt and everything went smoothly.
Developer Response ,
Dear Eli,
Thank you very much for the great review. We’re very happy about the 5 stars and hope you continue enjoy washing and drying with WeWash. Best regards, The WeWash Team
Servizio pessimo, assistenza inesistente
La gestione dell’app lascia a desiderare su tutti i fronti, dall’assistenza inesistente ai reclami per addebiti errati mai ascoltati. Le lavatrici e asciugatrici necessitavano sempre di manutenzione, e ciò portava di conseguenza a dover lavare o asciugare almeno due volte a distanza ravvicinata gli stessi capi.
Sconsiglio di utilizzare questo servizio a meno che sia l’unica possibilità proposta (come nel mio caso).
Developer Response ,
Dear WeWash Customer, We are sorry to hear that you are having problems using our service. Without knowing further details, we, unfortunately, can’t help you here. Therefore, please get in touch with our customer support via the help center in the app. Best regards, The WeWash Team
App che non funziona
Ogni volta sebbene io abbia una connessione stabile e che funziona, non si connette all’app per errori di rete, così non mi arrivano le notifiche e perdo il turno della lavatrice. Altre volte mi è capitato che la stessa lavatrice venisse assegnata a due persone contemporaneamente
Developer Response ,
Dear WeWash Customer, Thank you for your feedback. We’re sorry to hear that you are having problems using our service. Unfortunately, without further details about your selected laundry room, we can’t help you here. Please contact our customer support via the help center in the app and provide them more information. Best regards, The WeWash Team
App Privacy
The developer, WeWash GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
WeWash GmbH has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 313648955
- Address
- Sendlinger-Tor-Platz 10 80336 Muenchen Germany
- Phone Number
- +49 1751631040
- jan.allenberg@we-wash.com
- Size
- 53.9 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian
- Age Rating
- 4+
- Copyright
- © WeWash GmbH, München
- Price
- Free