Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device.
With MyDigicel you can:
- Access your account balance
- Activate Plans and Subscriptions
- Top Up online
- Pay Bill for postpaid and Digicel Play
- Send credit to family and friends
- Buy plans for family and friends
All this directly from your handset!
Ratings and Reviews
Improvements but still a few things lacking
I have a iPhone 8. In trying to pay my bill The Digicel app allowed me to select one of the Cres cards I have but I couldn’t continue because the Cvv couldn’t be entered. Very annoying
Also I couldn’t select the option to pay the full amount of the bill. I had to select enter an amount
Please address these issues
What a headache
This app is somewhat pointless, here is my reason for saying this.... days on top of days I have been trying to check my balance and other related information about my digicel account. The reason I wanted this app is so that I didn’t have to keep typing in those silly number codes just to check different things e.g. the credit balance and data balance etc.. when I go into the My Digicel App the loading circle just spins and spins and spins without ever really stopping, it eventually says check internet connection,,, my internet is working perfectly. I have tried WiFi connection and the LTE cellular connection and nothing works. The app causes more headache and is as useful as a shoe with no bottom... so not very useful. Unfortunately when it comes to applications for smart phones, the digicel app is absolute garbage..
New update is one step forward and five steps back
I usually could view the numbers that I dialed from the app even if I cleared my call log. Not any more. Now all I see is a summary of the cost of the calls I made. The highly promoted shake does not work and has a default “oops” whenever I try to use it. The plans are not easily selected anymore and if I’m on the road I cannot select a plan without internet connection. The reason I want a plan in the first place is because I’m not home on WiFi and NEED Internet connection. Why fix what’s not broken Digicel. Pay attention to your customers demands. Fix the issue that everyone is having. We do not need live chat, we need real customer service representatives to talk to to troubleshoot our problems. How can someone live chat without internet connection. Sheesh
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Digicel Group Limited
- 102.8 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © Digicel Group 2017
Up to six family members will be able to use this app with Family Sharing enabled.