Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device.

With MyDigicel you can:
- Access your account balance
- Activate Plans and Subscriptions
- Top Up online
- Pay Bill for postpaid and Digicel Play
- Send credit to family and friends
- Buy plans for family and friends

All this directly from your handset!

What’s New

Version 8.0.0

Bug Fixes

Ratings and Reviews

3.1 out of 5
1.1K Ratings

1.1K Ratings

kimonet76 ,

Improvements but still a few things lacking

I have a iPhone 8. In trying to pay my bill The Digicel app allowed me to select one of the Cres cards I have but I couldn’t continue because the Cvv couldn’t be entered. Very annoying

Also I couldn’t select the option to pay the full amount of the bill. I had to select enter an amount

Please address these issues

Dolph9095 ,

What a headache

This app is somewhat pointless, here is my reason for saying this.... days on top of days I have been trying to check my balance and other related information about my digicel account. The reason I wanted this app is so that I didn’t have to keep typing in those silly number codes just to check different things e.g. the credit balance and data balance etc.. when I go into the My Digicel App the loading circle just spins and spins and spins without ever really stopping, it eventually says check internet connection,,, my internet is working perfectly. I have tried WiFi connection and the LTE cellular connection and nothing works. The app causes more headache and is as useful as a shoe with no bottom... so not very useful. Unfortunately when it comes to applications for smart phones, the digicel app is absolute garbage..

Peace !

Doreen90210 ,

New update is one step forward and five steps back

I usually could view the numbers that I dialed from the app even if I cleared my call log. Not any more. Now all I see is a summary of the cost of the calls I made. The highly promoted shake does not work and has a default “oops” whenever I try to use it. The plans are not easily selected anymore and if I’m on the road I cannot select a plan without internet connection. The reason I want a plan in the first place is because I’m not home on WiFi and NEED Internet connection. Why fix what’s not broken Digicel. Pay attention to your customers demands. Fix the issue that everyone is having. We do not need live chat, we need real customer service representatives to talk to to troubleshoot our problems. How can someone live chat without internet connection. Sheesh

App Privacy

The developer, Digicel Group Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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