Apple Support

Name: Apple Support
Rating: 4.2 (204 reviews)
Author: Apple

We’re here to help

Free

204 Ratings
Ages

4+
Years
Category

Utilities
Developer

Apple
Language

EN
+ 29 More
Size

67.6
MB

Need help? Get the support you need for the Apple products you love — all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password and more. Chat with us to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store to book a reservation. Note: The Apple Support app, AppleCare plans and certain features of the app and/or AppleCare plans are only available in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.

Ratings & Reviews

4.2

out of 5

204 Ratings

رائع ولكن
02/11/2019

kareem al-hajji
خدمة مميزة من الشركة لكن ينقصه دعم اللغة العربية
رائع ولكن
02/11/2019

kareem al-hajji

خدمة مميزة من الشركة لكن ينقصه دعم اللغة العربية
Issue wasn’t resolved
30/01/2024

ramezhjh
I have a problem with the location services, Apple Maps not working properly, weather app not working, find my iPhone not working, even third party apps like google maps not working, I tried to contact apple support through chat and through calls, but the agents kept repeating same talk and same measures, though I told them I tried it before with a different agent. The problem is on all of my 4 apple devices. And the issue was not resolved. It’s so frustrating paying around 1100$ for a brand new iPhone 15 pro and yet you can’t get a proper functioning iPhone.
Issue wasn’t resolved
30/01/2024

ramezhjh

I have a problem with the location services, Apple Maps not working properly, weather app not working, find my iPhone not working, even third party apps like google maps not working, I tried to contact apple support through chat and through calls, but the agents kept repeating same talk and same measures, though I told them I tried it before with a different agent. The problem is on all of my 4 apple devices. And the issue was not resolved. It’s so frustrating paying around 1100$ for a brand new iPhone 15 pro and yet you can’t get a proper functioning iPhone.
Scam
31/01/2024

Muhannadf
Do not trust a sentence that is under coverage. Recently, I was scammed and the reason is that I bought a used AirPod and it was under the coverage of Apple. When I felt that there was a defect in it, I took it to the maintenance store and they told me that it was not original. Apple was hacked. Even if the product was not original, they could add it to the system.
Scam
31/01/2024

Muhannadf

Do not trust a sentence that is under coverage. Recently, I was scammed and the reason is that I bought a used AirPod and it was under the coverage of Apple. When I felt that there was a defect in it, I took it to the maintenance store and they told me that it was not original. Apple was hacked. Even if the product was not original, they could add it to the system.
The worst service and help centre I ever seen
24/11/2022

Sara Albaz
I contacted you more than 4 times over the two months to solve a problem with i massage, but you didn’t solve it for me…. I do not advise anyone to do the new update ever, after which many features on the phone were disrupted
The worst service and help centre I ever seen
24/11/2022

Sara Albaz

I contacted you more than 4 times over the two months to solve a problem with i massage, but you didn’t solve it for me…. I do not advise anyone to do the new update ever, after which many features on the phone were disrupted

• Added support for iOS 26, including Liquid Glass • Updated app icon with a layered design • Performance enhancements and bug fixes

Version 5.11

6 Oct

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data