So simply it’s a very nice app and plenty of things even for free version but, it doesn’t collect step data properly or even at all sometimes. To test this I put my sons phone in my pocket and walked the same distance same pace different app and I even found out the steps it would take to walk that distance using google and chat got and it was extremely close to being bang on. I did the same with this app and it was way way off. And yes everything is set up properly. Shame
Hello, we appreciate your feedback. It's completely normal to see variations in your step count and distance, even when taking the same walk.Step counting is based on the motion sensor in your device, which detects patterns of movement. The sensor measures your pace and how the device is carried during your walk. Factors such as:Walking Speed: A faster or slower pace can influence step detection.Device Placement: Steps may be counted differently depending on whether your device is in your pocket, hand, or a bag.Environmental Factors: Uneven terrain or changes in elevation can affect readings.These subtle variations are common and do not indicate an issue with the app or your device. The step count is designed to give you a close estimate rather than an exact number.If you need any assistance or have further questions, feel free to contact us at help@steps.app.