Some people reviewed this App, but they are so terrible. When I saw them after I ordered, I felt like I completely took a mistake.However, costumer center person were very kind. She answered every question. And told me ETA of my dish! Of course I could get food what I ordered from shuttle’s driver. That’s why I gave 4 stars.

I don’t write any reviews normally but this app was really good so I’m gonna write a review.I took a plastic surgery at Gangnam and after I go back to hotel, I felt strong nauseous. I had been ate nothing in that day and had to get something to eat but couldn’t go outside. So I wanted to use food delivery app but most of apps need local phone number to sign up. Then I found this app and registered without phone number.Customer stuff was really kind and gave me good support via live chat (about my hotel address and delivery system)She also told me expect delivery time and I got my food in that time. And the food was still hot despite a cold winter night.This app helped me a lot. Thank you.

TLDR: a profoundly confusing and unsatisfying experience, 100% “shady tech company” vibes. Avoid at all costs!After setting up my address, including building name and other details, I submit my order. 30 minutes pass but the order is still in the “processing” state - so I reach out to customer service. They quickly get back to me via chat, asking me to confirm the address. I think this is strange as I have it in my address book, but confirm it. They reply: okay, order confirmed!35 seconds later a message arrives: actually, there is no such restaurant near your address, so we cannot deliver, order has been cancelled.Just a quick breakdown on how bad this is:1. Why do they allow me to order from a restaurant which does not deliver to my specifically selected address?2. If i hadn’t contacted customer service myself, they would never have confirmed my address and the order would be perpetually stuck?

韓国の電話番号がないためこちらのアプリで注文してみたのに、登録した日本の番号に繋がらなかったからという理由で自動キャンセルされてしまいました。韓国人に見せても、店の電話番号や情報がないから問い合わせできないし、何かおかしいと言われました。確かに注文先の連絡先が出ないはおかしいです。こちらから問い合わせできません。電話番号がなくても完結する旅行者にも優しい仕様にしてくれたらいいのに、アプリ内で完結できたらいいのに、と思います。日本語対応していないため英語か韓国語のどちらかを選択しなければなりません。