Discover the all-new THAI mobile app experience.
Effortlessly explore deals and promotions, book flights, manage your check-in and reservation and earn and spend Royal Orchid Plus miles.
With the new design, we will regularly enhance the app with new features to deliver the Smooth as Silk experience our travellers expect. In this first release we are starting with:
* A new home screen showing your upcoming trips, a count-down to your check-in, promotions and fare deals and your Royal Orchid Plus membership status.
* Intuitive flight booking for your next vacation, business trip or short getaway and now you can pay with cash + miles too!
* Simple management of your booking, seat and meal selection and the ability to book special service requests with ease.
* Real-time notifications for flight status, booking changes, fare deals, promotions and more.
* Book a car, a hotel, travel insurance and other services to ensure your trip is a seamless experience (applicable for select markets).
* Check-in as early as 24 hours prior to departure and download your boarding pass.
* Access onboard magazines and preview inflight entertainment, all from the app.
* Biometric sign-in to ensure secure and convenient access to your bookings, past trips and Royal Orchid Plus membership information.
* Help and assistance whenever you need it, through our dedicated customer service features and virtual assistant.
Welcome onboard and experience the Royal Orchid Service
checked baggage is now charged by weight (kg) instead of by the number of pieces.
Sei Lalies
We unknowingly found out that checked baggage is now charged by weight (kg) instead of by the number of pieces. As a result, when traveling during the high season with a lot of luggage, even Economy Class can cost more than the full-option Business Class of AirAsia or other LCCs. It's now very clear that legacy carriers no longer have a reason to exist, and that it's their own fault they went bankrupt.
* Enhanced the weather widget for quicker real-time updates.
* Improved the Booking and Check-in flow for a more user-friendly experience.
* General defect fixes and performance improvements.