In my previous review: I have paid a lot of money on Nebula and meanwhile it's usually clunky to use, especially with the ask psychics functions, it still worked so I was okay with it. However, after a few months of not using, I cannot even open the app on iphone anymore. I tried uninstalled and reinstalled several times to no success.One day after that, they fixed the app so now I can use it again, which is honestly a great customer service. The app's content is very therapeutic, however, definitely expensive, and the chat function could definitely improve to get less laggy.
Dear User,Thank you for sharing your experience with us. We apologize for the inconvenience you’ve encountered with our app. We're happy to inform you that an update has been released that addresses the issue you mentioned, and we hope this improves your experience with Nebula. If you're still facing any difficulties, please don’t hesitate to reach out to us at nebula.support@nebulahoroscope.com. We’re here to help and will look into the situation more thoroughly.Best wishes, Nebula Team 🔮️