When purchasing a Japanese phone number, we would like to request identity verification via eKYC using either a My Number card or a driver’s license.When it is necessary to use a Japanese phone number, identity verification through eKYC is generally required.
Thank you for the feedback! We understand that the verification requirement can be annoying. At the request of the regulator, the provision of documents is mandatory to purchase the phone number of some countries. Unfortunately, we have no influence on this. You can choose any other number where document verification is not required. Verification is not required to purchase numbers from most countries, such as the USA, Canada, Australia, UK, Belgium, Israel, etc. If you have any questions or concerns, reach out to us directly via in-app chat. We're here to assist you anytime. Best regards, OnPhone team.