I deleted my account within 10 minutes of signing up and immediately requested a refund. Despite this, they charged my account a week later without authorization. Their support is completely unhelpful, and even Apple cannot assist with this.On top of that, the app is full of fake accounts that spam and message you constantly. This service is a total scam. I am now contacting my bank to initiate a chargeback.Do not use this app. You will get spammed, scammed, and ripped off. There are plenty of legitimate dating apps out there — avoid this one at all costs.
We’re very sorry to hear about your experience and completely understand your unease. Unauthorized charges are taken very seriously, and we encourage you to contact our support team directly with your account details so we can investigate the charge again and assist you in resolving the matter.Regarding profiles and messaging, we work hard to maintain a safe and moderated community. Using the Report Abuse feature to report any dubious or suspicious accounts you encounter allows our team to take action quickly and helps improve the platform for everyone.Your feedback is important to us. It helps us identify areas where we can enhance security, moderation, and the overall experience for our members. We truly regret that your first experience didn’t meet expectations and hope to resolve your concerns promptly.