• Medicare Advantage members can now more easily engage with rewards and incentive programs (all regions). In Pharmacy: • Members will now see specific pharmacies where they can transfer pickup locations for controlled medications (all regions). • Members with auto refill prescriptions with $0 copays can check out without a payment method (except KPWA). Bug fixes and enhancements.

• Members can easily order mail-order prescriptions when they receive a check-in notification (all regions). • New small and large group members are now invited to access rewards through healthy actions during onboarding (CO, NW, MAS, GA). • New members in Nevada can now manage primary care information for themselves and their child dependents during onboarding. • Bug fixes and enhancements.

Members can now: • Easily switch between categories on the benefits details page. • Identify their region while traveling to complete a Get Care Now on-demand visit. • Experience improvements to new member onboarding. In Pharmacy: • Members participating in the mobile check-in program can switch to mail order and add additional prescriptions to their profile. • Bug fixes and enhancements.

Members now benefit from:   •  Improved new member onboarding (all regions)   •  The ability to view Get Care Now wait times (SCAL)   •  Enhanced integration between e visits and Get Care Now (SCAL)   •  Improved prescription transfer capabilities (NW)   •  Access to more detailed vision benefit information (GA) Bug fixes and enhancements

· Benefit from continued improvements to the benefits summary page, onboarding experiences, including improved access to KP Rewards and Premium Billing (all regions). · View increased personalization on the Benefits and Coverage landing page (Colorado, Georgia, Mid-Atlantic States, Northwest regions). · Benefit from Get Care Now enhancements (all regions). · Bug fixes and enhancements

• Members benefit from further improvements to pharmacy, plan and benefits, and signing up for coverage • Bug fixes and enhancements

Bug Fixes

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

· My Documents is now easier to use with simpler search, sort, and filter features (all regions) · Members can now see their dental benefits in SCAL, NCAL, and GA · Members with in-person appointments and prescriptions prescribed during that visit can save time using a new mobile check-in experience with priority pick up at eligible pharmacy locations (all regions) · Guided member welcome is shorter and streamlined, making onboarding easier (all regions) · Bug fixes and enhancements

• Members can easily view a centralized location for prescriptions enrolled in Auto Refill (all regions except KPWA) • Members now have an improved check-in experience for in-person appointments and new prescriptions prescribed during that visit (all regions) • Hawaii Point of Service members now have customized information about their health plan options • Guided member welcome is shorter and streamlined, making onboarding easier • Bug fixes and enhancements

• Minor Enhancements & Bug Fixes

Members can now: • Reset their passwords with greater ease (all regions except KPWA) • View the last paid price on pharmacy auto refill orders (all regions except KPWA) • Experience improved visibility into accessible clinician locations (CO and HI) • View FDA medication guidelines for applicable medications in digital pharmacy (all regions) • New members will have a shortened and improved onboarding experience (all regions) • Bug fixes and enhancements

• Members aging out of their parent or guardian’s coverage will be notified how to continue their KP coverage under an individual plan. • Members can now easily retrieve their User ID in only one step. • NCAL and SCAL members can now ensure audio and camera functionality prior to a video visit. • Members enrolled in Auto Refill Prescriptions can now view and conveniently change their refill order date.

· Members can now view pharmacy orders out for delivery or delivered in all regions except KPWA. · Members will encounter an enhanced benefits experience, with the option to view terminated plan benefits, as well as compare plan benefits between active and upcoming plans. · Bug fixes and enhancements.

Members can now view: • Updated Terms & Conditions and Privacy Statement

• Members can view more health and wellness offerings, including self-care apps • Members can access clear information about their remaining deductible • Members can view prescription orders that are out for delivery, delivered, and estimated delivery timelines in all regions except KPWA • New members can view enhanced benefits summary in all regions except KPWA • Traveling members can view their order history and order status for prescriptions across regions • Bug fixes and enhancements

• Better understand deductible and out-of-pocket limits (all regions) • View prescription delivery status and timelines (all regions) • View a consolidated list of prescriptions across regions for traveling members (all regions) • View and track Family Medical Leave Act requests in Colorado • Experience improved onboarding for new members with referral requirements for specialty care (all regions) • Bug fixes and enhancements

• Everyone can now view alerts if there are closures, construction, or changes at a facility • Members will experience an improved message inbox for caregivers in SCAL, CO, HI, GA, and NW • Members can select paperless preferences for family members • KP Plus members can view global benefits tracker to help understand benefits in all regions except KPWA • Members can now view full prescription order history in all regions except KPWA • Bug fixes and enhancements

• Bug Fixes

• Bug Fixes

• View payments for vision care in the payment history tracker • Track spending & view progress toward deductibles with an accumulation tracker in all regions except KPWA • Experience enhanced digital capabilities for caregivers & notifications with hospital stays in SCAL In Pharmacy, members can: • See shipping transparency, including order submitted, in progress, and shipped • See common & brand names for generic medications in all regions except KPWA • Bug fixes and enhancements

• Members can “favorite” departments and facilities for easier use • Caregivers can view Benefit summaries and prescription order status of family members in all regions except KP Washington • Members experience improved digital onboarding with health & wellness benefits • Members in S. California can watch an instructional video for Express Check-in • Members in Hawaii will receive text notifications for lab test results • Bug fixes and enhancements