Dear user,Thank you for your feedback. We’re sorry to hear that the recipes didn’t feel suitable for your region — we understand how important local ingredients and preferences are.Your feedback is very valuable to us, and we’ll share it with our team to improve localization and make the app more relevant for different regions. If you’d like to share more suggestions, please contact us at eatrhelp@gmail.com.Best regards,The Eatr Support Team

Hello DerringHoln,Thank you for your detailed feedback, and I’m very sorry for the poor experience you’ve had with the app.If you’re on an Apple device, please try these steps to resolve the “Select Diet Preference” and loading issues:Fully close the app.Make sure your internet connection is stable (try both Wi-Fi and mobile data).Log back in with the same Apple ID used for your subscription.If it still fails, delete the app, reinstall it from the App Store, and sign in again.If the issue persists, please email eatrhelp@gmail.com with your device model, iOS version, and any screenshots or screen recordings so we can investigate further.Kind regards,The Eatr Support Team

Dear user,We’re truly sorry for the frustration and concern this situation has caused. We understand how important it is to have clear information about charges.Please note that all subscriptions, trial terms, charges, and refunds are handled directly by Apple through the App Store, and we don’t have access to users’ billing details or the ability to process refunds. The confirmation and consent screens are also managed by Apple during the purchase process.For a detailed review of your case and assistance, please contact our support team at eatrhelp@gmail.com and include your purchase details.Best regards,The Eatr Support Team

Dear iReviewWell,Thank you so much for reaching out and sharing your honest feedback — we completely understand your concern, and we’re truly sorry if the questions in Eatr made you feel uncomfortable or like your privacy was at risk. Please allow us to clarify.The app asks questions about your dietary preferences, goals, and health information only so we can create personalized meal plans tailored to your needs. These questions are optional, and we never use your responses to track you personally or sell your data. Your privacy and trust are extremely important to us.🔹 How your information is used:Data you enter is used only within the app to improve your meal plans, track progress, and provide recommendations.We never sell or share your personal information with third parties for advertising or unrelated purposes.All data is stored securely and handled according to strict privacy standards.🔹 How to adjust your privacy:You can skip questions you’re not comfortable answering or edit/remove your information at any time in the app settings.You can review our full privacy policy directly in the app or on our website for complete details on how your data is handled.We’re truly sorry again for any discomfort and hope this helps reassure you. If you have any more questions or concerns, please don’t hesitate to reach out — we’re here to help.Warm regards,The Eatr Support Team