myPhonak 17+
Sonova AG
-
- Free
iPhone Screenshots
Description
One app to personalize your hearing experience and track health data
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
What’s New
Version 6.7.0
New hearing aids supported:
Phonak Naída™ L-SP
Phonak Audéo™ L-312
Phonak Terra™+
- Customized unit of measurement for walked distance
- Improved wearing time measurement
- General bugfixes and performance improvements
Thank you for using myPhonak!
Ratings and Reviews
phonak50耳穴タイプ使用
R6年2/19日より毎日使い始めて約1､5ヶ月が経過しました。
良い点は、耳穴の型をとって作られているので、しっかりとハマり、携帯電話を耳に当ててもピーという音がしない。
これまで一度も耳から落ちたことがない。
phonakの使用前はオリーブというメーカーの約3万円の商品を使用していたが、それ以前に使っていたものと比べるとスマホで音の大きさや周波数の調整が出来､自分にとっては画期的なものだったが、耳から何度も落ち､充電式は大変良かったが、耳穴に合わずピーという音がして､落としてしまい､電話も出来ないので辞めていた。
まだまだ書きたいが時間が無く ここまでにします🙇
Developer Response ,
Thank you so much for taking the time to leave an excellent rating. We really appreciate! Regards, Sonova Support Team
駄目メーカー、フォナック
このアプリ、今まで普通に使えてました。
ところが、ペアリングした物を一旦削除して再接続しようとしても全くつながりません。
最終的にはアプリが落ちて何もすることができず、iPhoneを再起動しても全くだめです。
使い物にならないだめアプリですね。
いろいろなアプリを使ってきましたが、こんなだめなアプリは初めてです。
フォナックの補聴器も2022年の7月に、お世話になっている補聴器店で勧められて両耳で60万円もする補聴器でしたが、生活が良くなるならばと思い切って定期預金を解約して購入しましたが、わずか3ヶ月後に音声ボタンが故障してしまいました。
てっきり保証期間内なので、交換してもらえるのかと思ったら修理だと言うことです。
この補聴器に決めた理由の1つが耐水性能が良かった点ですが、今回の様に物理損傷が起きた場合、耐水性能はどうなのか？？？
水しぶきが飛ぶところでも、これからは安心して遊びに行けると思ってたのですが、それも夢と終りました。
現在は使い始めて4ヶ月目です。
今では、ボリュームボタンを押すと補聴器本体がバキバキ音がするし、本体もアプリも後悔しかしない最悪なメーカーです。
もうこのメーカーの補聴器は絶対に使う事はありませんね。
Developer Response ,
We apologize for any issue you might be having. Could you send details of what you’re experiencing to our customer support at: https://product-support.phonak.com/s/contactsupport
We will try to evaluate the issue and get back to you. Regards, Sonova Apps Team.
Takes too long to connect Bluetooth thru the app
Hey, I just want to listen music but I have to connect to the app first to turn down the background noise. But every time I open this app, it takes a minute or more to let the hearing aids to connect the app. This is a poor system. I hate it. Whereas, Oticon already connected to the Apple phone without any delay or issue with Bluetooth. That is what I hope for Phonak. No damn app and Bluetooth option. Come on guys. We are in the tech world. Not 2003.
Developer Response ,
We apologize for the inconvenience and will forward your feedback to our developers team. For connection issue, we recommend you to follow the re-pair steps given in the below link.
https://product-support.phonak.com/s/article/How-to-repair-connection-issues-with-the-myPhonak-app-on-iPhone?language=en_US
For further support, please contact us at: apps@sonova.com
Regards, Sonova Apps Team
App Privacy
The developer, Sonova AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Sonova AG
- Size
- 160.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2023 Sonova AG
- Price
- Free