Procreate 4+

バグ報告です。

Procreateを使い始めてちょうど一年になります。
機能面は素晴らしく充実しており、アップデートも積極的かつ魅力的でほとんど満足と言えますが、一点だけ非常に残念な点があります。

数回のアップデートを経てもずっと修正されていない嫌なバグがあります。どうにか修正してほしいとずっと願っています。

【バグの概要】
Apple Pencilのダブルタップでツールの切り替えを行った直後に描画すると、消しゴムを選択した状態なのにブラシがドローされ、消したかったところに無駄な線を引いてしまうというものです。
(逆パターンもあります。鉛筆を選択しているのに消しゴムがドローされ、描きたい場所を消してしまいます。)

【再現性】
描画のやり直しに余分な工数がかかって明確に作業効率が落ちる程度にはバグが頻発します。ひとつの絵を描き上げるまでに何十回と起こるのでもはやこういうものと思うしかないのかと諦め気味になっています。

【環境依存性】
私の使用環境はiPad Pro(12.9インチ)第3世代、Apple Pencil第2世代、現時点での最新バージョンのprocreateアプリを使用しています
私の環境依存ではなく、知人からも同様のバグ再現の報告を聞いているのでアプリ上の問題かと思われます。

・Google Translate (JP→EN)

This is a bug report.

It's been a year since I started using Procreate.
The functionality is great and the updates are aggressive, engaging and almost satisfying, but there's one very disappointing point.

There is a nasty bug that hasn't been fixed after a few updates. I've been hoping that it will be fixed somehow.

[Bug overview]
If you draw immediately after switching tools with the double tap of Apple Pencil, the brush will be drawn even though the eraser is selected, and a useless line will be drawn where you wanted to erase.
(There is also a reverse pattern. Even though I have selected a pencil, the eraser is drawn and I erase the place I want to draw.)

【Reproducibility】
Bugs occur so often that it takes extra man-hours to redo the drawing and the work efficiency is clearly reduced. It happens dozens of times before I draw a picture, so I'm wondering if I have to think of it like this anymore.

[Environmental dependence]
My environment is iPad Pro (12.9 inch) 3rd generation, Apple Pencil 2nd generation, using the latest version of the procreate app at the moment.
It's not my environment dependence, and I've heard reports of similar bug reproductions from acquaintances, so it seems to be a problem with the app.

Hi zooo555 - Thanks so much for coming forward with this bug report. This one has been flagged with us about two weeks ago from users, so we're still working on a solution. Please bare with us while we take the time to properly investigate the issue and develop a fix. :)

First and for most, I love the app. It’s a really powerful tool on an iPad Pro platform, but I’m now considering to switch to ClipStudio Paint or other PC-based drawing software because they have the features which Procreate doesn’t. I’ve listed the following points so hopefully I will see more reasons to continue to use this app.

- unlimited maximum layer (I know it’ll become sluggish as you increase the layers and canvas size, but it’s still nice to have unlimited or 999 layers).
- one-finger scroll (make it an option at least)

The following is irrelevant to the app but I will write down the reasons for switching to other platform, just for reference purposes
- iPad Pro (11” 2018) overheating when using the app + charging
- Apple Pencil 2 battery drainage
-
-

Hi Young.Gandhi - Thank you for your review! The reason behind a limited layer count is to create a smoother and more stable user experience within the capabilities of your device. A one-finger scroll option is an intriguing idea, so thanks for sharing this one with us. Please don’t hesitate to send an email to support@procreate.art if you have any further suggestions on how we can improve your experience as a user. We’re always happy to hear our users’ ideas!