Radar for Zoho Desk 4+
Zoho Corporation
-
- 無料
- アプリ内課金があります
iPhoneスクリーンショット
説明
"Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats. Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices. Stats related to ticket resolution time, customer happiness, live traffic, and individual agent stats power this app. While managers/admins can view these stats for all agents, agents can view only those pertaining to themselves. It brings anomalies to your notice instantly and helps identify bottlenecks even before they arise.
Below are some of the pages/features:
* Live Traffic
* Channel Traffic
* Current Stats
* Average Handling Time (AHT)
* First Contact Resolution (FCR)
* Customer Happiness (CSAT)
* Agent Status
* Team Feeds
* Exception Alerts
* Quick Views
* Dashboards
Some key functionalities:
* Choose the statistics you want to keep an eye on.
* Set pre-defined standards to the chosen metrics, and get notified when there's any deviation from them.
* Reply to tickets, chat with agents, and post announcements from within the app.
* Stay clued-in to team conversations through the Team Feed, even when you're away from your desk.
* Customize the look and feel of the app, just the way you want it.
Subscription (In-App Purchase):
We’ve allowed users to subscribe/upgrade to paid editions. Following are the 3 plans that we’ve supported in the Radar app: Standard, Professional & Enterprise. Users can sign-up with a 15 days FREE Trial on any of the editions and subsequently they can upgrade to the plans to utilise more benefits. Users can either choose to opt for a Monthly or a Yearly subscription. Discounts will be applied for the annual plans for the respective edition.
* Payment will be charged to iTunes Account at confirmation of purchase
* Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
* Account will be charged for renewal within 24-hours prior to the end of the current period
* Subscriptions can be managed and auto-renewal can be turned off by going to the user's Account Settings after purchase.
* Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy Policy: https://www.zoho.com/privacy.html
Terms of Service: https://www.zoho.com/terms.html
新機能
バージョン 2.2.11
- We've supported the Kazakh language in Radar. Users can access the app in Kazakh if it is their device language.
- Made a few performance enhancements and fixed a few bugs from the previous version.
アプリのプライバシー
デベロッパである"Zoho Corporation"は、アプリのプライバシー慣行に、以下のデータの取り扱いが含まれる可能性があることを示しました。詳しくは、デベロッパプライバシーポリシーを参照してください。
ユーザに関連付けられたデータ
次のデータは収集され、ユーザの識別情報に関連付けられる場合があります。
- 連絡先情報
- ユーザコンテンツ
- ID
- 使用状況データ
- 診断
プライバシー慣行は、ご利用の機能やお客様の年齢などに応じて異なる場合があります。詳しい情報
情報
- 販売元
- Zoho Corporation
- サイズ
- 203.6MB
- カテゴリ
- ビジネス
- 互換性
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- iPhone
- iOS 14.0以降が必要です。
- iPod touch
- iOS 14.0以降が必要です。
- Apple Vision
- visionOS 1.0以降が必要です。
- 言語
-
英語
- 年齢
- 4+
- 位置情報
- このアプリは使用中に限らずあなたの位置情報を利用する場合があるため、バッテリー駆動時間が短くなる可能性があります。
- Copyright
- © 2024 Zoho Corporation
- 価格
- 無料
- アプリ内課金有り
-
- Express Edition - Monthly ¥1,500
- Express Edition - Yearly ¥13,000
- Enterprise Edition - Yearly ¥58,800
- Enterprise Edition - Monthly ¥6,300
- Professional Edition - Yearly ¥34,800
- Professional Edition - Monthly ¥4,100
- Standard Edition - Yearly ¥19,400
- Standard Edition - Monthly ¥2,400
サポート
-
Siri
声だけを使って、このアプリ内でタスクを片付けよう。