NCBA NOW 4+

Go for it

NIC Bank Kenya PLC

Designed for iPad

    • Free

Screenshots

Description

The NCBA NOW app has exciting features that make your banking experience with NCBA Bank fast and convenient. The app can also be used by non-NCBA Bank customers.
Enjoy the following features and so much more when you download the NCBA NOW app:

• Payment of eCitizen Government services
• Hide/unhide your account balance
• Credit card bill payment balance & statement viewing
• Debit & Credit Card Set PIN & Change PIN
• Insurance premium payments
• M-Pesa to NCBA Account transfer
• KRA domestic payments (iTax)
• Unit Trust accounts management
• Details of your Relationship Manager
• Fast contact to NCBA contact centre via telephone, email and WhatsApp
• Secure payment options via RTGS, EFT and Pesalink
• Lipa na M-Pesa services (Paybill / Buy good / Till) directly from your account
• Top up for Expressway toll payments
• Buy and sell forex through the FX Now feature

What’s New

Version 7.5

- Improved user experience
- Bug fixes

Ratings and Reviews

3.0 out of 5
139 Ratings

139 Ratings

Cheezmode ,

Average

Not too bad , but please fix the feature that allows you to pick phone numbers when you are sending money. If a contact has more than 1 number, the app pick the first number.
Also with version 5.4 , the bill payment option doesn’t work. When you tap it, the App exits.

F-07-07 ,

This app is too buggy

After begging NCBA to work on its mobile banking platform for over 2 years to accept basic functions like Face ID and saving beneficiaries under mobile payment options like Pesalink, they have come up with this heavy app that gives too much such that I reckon it affects its loading speed. It is very hot and miss with the PIN option after 2 attempts, one has to wait for it to refresh for MINUTES! and then try again and hope it takes. I’ve obviously now configured Face ID to jump over this hoop, but when I try to make payments, even between my own accounts, I sometimes get the ‘invalid pin, retry’ error after using an OTP. I think it would be alright if it didn’t lose data? or keep crashing out of commands like it is still doing. The old app was a pain, especially with constant PIN prompts and delays, but the developers still have bug fixes to work on to make this a smoother experience. It’s taken 2+ years for an upgrade so I think these last remaining kinks need to, and can be sorted out.

In sum: work on your log in (via PIN), payment authorization via OTP, and refresh timelines for more real-time updates in-app without need for constant log out and in.

customer reviewer not allowed ,

Alright app

So after the app was updated, I’m finding it challenging to login!! As in where do you tap? On the logo or on the “go for it”? Because it takes forever to tap on one of them to be sent to the home page... Is it possible to just have he home page open up as soon as you open the app?
Please check this.

App Privacy

The developer, NIC Bank Kenya PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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