SRC Mobile

비즈니스

무료 · iPad⁠용으로 디자인됨

Service Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices. Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices. Users can use SRC Mobile to: • Browse the catalog for service requests • Manage set of your favorite categories and services • Catalog of services is available in 2 modes: with nested categories (for SSM 5.2) and with a single level of categories (SSM older than 5.2) • Search the catalog for available service requests • Submit requests with the ability to attach a picture from camera • Choose full form or simplified form format to manipulate with form data in the most convenient way • Browse your service requests and execute transitions on a particular request • Browse tickets waiting for your approval and proceed with approvals • Offline Mode. Mobile users can now download and work with items in offline mode, which enables them to continue work even when wi-fi or network coverage is unavailable. • SRC Mobile provides the same user experience to work with the Knowledge base as Web client: o Search for the article o Filter articles o Contributing your feedback to the Knowledge base adding comments and giving rates to the articles o Once new item is submitted, search through the Knowledge base is performed automatically while Title is entered. Pop-up shows some articles found related to the Item Title.

평가 및 리뷰

  • 이 앱은 개요를 표시할 만큼 충분한 리뷰 또는 평가를 받지 않았습니다.

- Support SBM 11.7.1 - Text scanning (OCR) - Predicting field values (SBM server 11.7) - Updated login screen to be consistent with Micro Focus products - Pre fill log in details using remote configuration - Defect fixes and improvements

버전 5.4.2

OpenText 개발자가 개인정보 처리방침 및 데이터 처리 방식에 관한 세부사항을 Apple에 제공하지 않았습니다. 자세한 내용은 개발자의 개인정보 처리방침 을 참조하십시오.

  • 세부사항이 제공되지 않음

    개발자가 다음번에 앱 업데이트를 제출할 때 개인정보 보호 세부사항을 제공해야 합니다.

    손쉬운 사용

    개발자가 이 앱이 지원하는 손쉬운 사용 기능을 아직 등록하지 않았습니다. 더 알아보기

    정보

    • 제공자
      • Open Text Corporation
    • 크기
      • 28.6 MB
    • 카테고리
      • 비즈니스
    • 호환성
      iOS 12.0 이상 필요
      • iPhone
        iOS 12.0 이상 필요
      • iPad
        iPadOS 12.0 이상 필요
      • iPod touch
        iOS 12.0 이상 필요
      • Mac
        macOS 11.0 이상 및 Apple M1 칩 이상이 탑재된 Mac이 필요
      • Apple Vision
        visionOS 1.0 이상 필요
    • 언어
      • 영어
    • 연령 등급
      전체
    • 저작권
      • Copyright © 2018 Serena Software, Inc., a Micro Focus company. All Rights Reserved.
  • 개인정보 처리방침

    • OpenText의 다른 앱

    좋아할 만한 다른 앱