I’m giving this app 2 stars because, while the overall user experience is generally good, my experience with the Amediateka subscription completely ruined my impression of the service.I paid for the Amediateka add-on, and everything worked fine at first. However, at some point, the series simply stopped playing. When I contacted customer support multiple times, I never received any meaningful assistance. Instead, I got generic automated responses from a bot, which made it feel like the company simply didn’t care, even though I had paid for the service.About a year later, after seeing extensive advertising for Amediateka, I decided to give it another chance. Unfortunately, I encountered exactly the same problem again. The subscription was paid for, but the content was inaccessible. Of course, no refund was provided for the non-functioning service.The technical issues are frustrating, but what disappointed me most was the complete lack of effective customer support. The indifferent attitude toward paying customers has significantly damaged my trust in the platform.