HelloButler Security
Lifestyle
Free
HelloButler Security System provides a combined package of home automation with 24/7 monitoring for burglary, fire, water, CO, panic and many more. Together with rapid response from our signature security patrol system, your property is always secured.
It’s your home, you set the rules.
The HelloButler App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected.
Technology at your pace
With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings.
HelloButler Home Security Zone Configurations
HelloButler uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations.
more - Zone bypass prompt should now show where applicable during arming sequences.
- Misc. bug fixes and improvements.
3.29.0 28 Jan
- Misc. bug fixes and improvements.
3.28.11 10/12/2025
- Activity/Ignore/Privacy zone support has been improved on certain camera models.
- PTZ support is now blocked on certain models when a privacy zone is active.
- PTZ Calibrate/Home setting should now work where supported.
- PTZ on certain camera models should now work by holding the buttons.
- Improved support for larger accounts.
- Misc. bug fixes and improvements.
3.28.10 22/11/2025
- Resolved a doorbell enrollment issue that resulted in notifications not being configured initially.
- Improved some enrollment steps on certain cameras.
- Addresses an issue where sensor temperature would be invisible on certain panels.
- Resolved a camera provisioning issue where certain text would get truncated if the user had Bold text accessibility option enabled.
- Resolved some issues around SD Card reading/formatting in certain cameras.
- Improved camera support.
- Misc. bug fixes and improvements.
3.28.8 01/11/2025
- Fixed a bug that caused the EULA acceptance screen to have buttons that matched the toolbar and were therefore impossible to see.
- Resolved issues with two-way voice on certain doorbells.
- Better handling of camera checking during enrollment against plan counts.
- Resolved a bug for camera speaker settings on newer cameras.
- Added initial scene name editing during creation.
- Resolved an issue that prevented most z-wave devices from launching into their respective UIs from the device screen.
- Resolved an issue that prevented certain camera provisioning attempts from succeeding.
- Misc. bug fixes and improvements.
3.28.6 16/10/2025
- Improved chime on open/close support.
- Sending silence trouble beeps request now informs user that the request was sent.
- Resolved issue where cancel/confirm feature setting wasn't captured in certain instances.
- Improved chime managment support for partitioned systems.
- Resolved a bug that prevented the global chime from showing the correct state.
- Event log users should now match other platforms/clients.
- Fixed a bug resulting in stalling when enrolling Onvif cameras.
- Resolved a crash when removing an Onvif camera.
- Resolved an issue where renaming a zone could see it flash back to the previous name due to a race condition with requesting the cached name immediately after.
- Misc. bug fixes and improvements.
3.28.4 02/10/2025
- Improved peripheral trouble handling.
- The silence troubles button should now always be shown on the trouble screen.
- Certain panel types will now let you associated them with ONVIF/RTSP cameras where supported.
- Added support for "snoozing" a walkthrough after initial dismissal on certain panels.
- Misc. bug fixes and improvements.
3.27.2 08/03/2025
- Resolved an issue preventing manual unbypassing bypassed zones on an older panel type.
3.27.1 11/02/2025
- Added support for unbypassing bypassed zones manually on newer panel types.
- Fixed some issues around event logs in Demo Mode including their persistence once you log out.
- Event logs should now be pulled for all panel types.
- Resolved an issue in the system selection popup that prevented certain systems from showing their current armed state.
- Resolved an issue that prevented door lock logs from populating.
- Added theme change support to a view controller where it was missing (used by the Events screen/tab).
- Added watch support.
- Crashing bug fixes.
- Misc. bug fixes and improvements.
3.27.0 10/02/2025
- Resolved a crashing bug on certain devices.
3.24.6 14/05/2024
- Resolved a bug that can prevent arming/disarming of certain devices.
3.24.5 07/05/2024
- Resolved an issue where notification badging can break down when the app is in a background state.
- Resolved sorting order of arming level items to prioritize Away/Stay.
- Misc performance improvements and bug fixes.
3.24.4 07/05/2024
- App notification badges are now only impacted by security event notifications.
- Additional indicators and decorations have been added to clarify the event notifications and guide users where to go to clear them.
- Update for arm modifiers (arm silent, no entry delay) for a specific panel type.
- Fix for video camera clip access on some camera types.
- Updated some user prompts to better reflect the condition of the account.
- Misc updates and fixes.
3.24.3 01/05/2024
- Chatty zones will now be indicated along with other zone issues.
- Badge support added for security system events.
- Critical notification support added.
- Fixed live view crash.
- Added support for silence trouble beeps on certain panels.
- Z-Wave thermostat controls updated for all known system modes.
- Added Spanish support.
- Trouble conditions for the Touchpad should now show the correct touchpad hardware ID.
- Resolved an issue where doorbell press notifications didn't contain a thumbnail.
- Added support for BAT-Mini.
- Added support for Heat sensors on certain panels.
- Cleared type ahead after selecting a zone token on certain panels.
- Added time sensitivity notification support.
- Improved chat notifications to better to more accurately inform the user of the sender.
- Resolved an issue that prevented the New User form from being scrollable at times.
- Fixed a bug that causes issues with FaceID permissions.
- Fixed a crash that could occur when using the Suggest button while changing your password.
- The camera reboot option will now show for a certain camera firmware that wasn't previously supported but should have been.
- Misc performance improvements and bug fixes.
3.24.2 17/04/2024
- Made modifications to camera enrollment flows to better support different models.
- Resolved an issue that prevented the password strength meter from working when adding a user.
- Updated some verbiage around certain camera motion detection area configurations.
- Added missing localizations.
- Resolved an issue where unenrolling a zone would temporarily remove all zones associated with that sensor regardless of zone input index.
- Resolved user device permissions UI issues.
- Resolved issues with the arm silent / arm audibly modifier.
- Resolved issues that caused various lists to be incorrectly sorted.
- Resolved camera related issues for certain models.
3.20.1 01/06/2023
- Resolved some issues with the arm silent / arm audibly modifier.
- Resolved issues that caused various lists to be incorrectly sorted.
- Fixed an issue that prevented the app from ingesting some camera names at provisioning time.
3.20.0 20/04/2023
- Fixed demo mode which was only showing cameras.
- "Demo" mode button is now disabled when there is text in the password field
- Network call improvements.
3.19.0 05/04/2023
- Removed un-utilzied contact info fields.
- Peripheral display support added.
- Peripheral management support added (when allowed).
- Resolved an issue that could cause camera info to not be properly populated.
- Resolved an issue that resulted in notification tokens not being registered on the first launch correctly.
- Improved user management, especially "by system".
- The user will now be prompted to double check changes after attempting a WiFi network reconfiguration on a camera to verify desired settings.
- Post WiFi reconfiguration on a camera, the application will kick off an automatic configuration migration attempt to sync the camera with previously known settings.
3.18.0 24/03/2023
- Resolved an issue where the OK button on the Wi-Fi Credentials modal during camera enrollment could become disabled w/out recourse.
- Added support for alula siren enrollment.
- Local Access Users now have their own section in the user management list.
- Resolved an issue where BAT-Connect could create a disarm action with the silent modifier, which isn't supported.
- Added user promotion support.
- Resolved an issue where newly created Sub-Users w/out access to any cameras or devices would see the camera tab.
- Resolved a french localization issue that caused a good chunk of the application from being translated appropriately in French. This also created some weird UI layout issues.
- Resolved an issue that resulted in failed branding logo retrievals.
- Resolved an issue that prevented certain zone configuration features from being set.
- Resolved an issue where you couldn't rename a system from the "Done" button above the keyboard in Settings.
- Resolved an issue where you couldn't toggle the camera microphone setting on certain cameras.
- Resolved an issue where the app could crash during camera enrollment when going down the manual enrollment flow.
- Resolved a crash.
- Added support for new cameras.
3.17.0 13/02/2023
- Resolved an issue that could prevent certain cameras from provisioning over ethernet.
3.16.3 07/12/2022
- Resolved an issue where the app would incorrectly show Privacy Mode for a camera.
- Minor verbiage changes.
3.16.2 29/11/2022
- Resolved an issue where cameras could show offline even when they were online.
3.16.1 28/11/2022
- Resolved an issue where deleting a user wouldn't update locally until the app was restarted.
- Resolved an issue for a certain camera that allowed it to attempt a wired provisioning flow when it wasn't supported by the firmware of the camera.
- Improved wired provisioning flow on certain camera models.
- Added some additional dialogs around saving camera screenshots and videos to the photo album if permissions prevented it.
- Fixed an issue where the "Add Camera" button or camera device messages in the cameras list could appear incorrectly in demo mode as well as between user sessions.
- Resolved some post-log-in issues that resulted in premature dialogs regarding devices or incorrectly configured tabs.
- Resolved some account management issues.
- Resolved an issue where users under the same primary account, with access to the same cameras, couldn't see clips after logging in without first backgrounding the application.
- Resolved camera related performance issue that can reduce CPU usage by roughly 40%.
- Demo mode now disables unsupported camera features, including the ability to add cameras.
- After logging out of demo mode, the theme is now reset to the default.
- Switching accounts should now clear the debug log.
- Demo mode camera missing firmware version and problem conditions have been resolved.
- Resolved an issue where first-time users would prematurely see a message regarding a lack of devices.
- Resolved an issue where the live view wasn't showing data rate info for certain cameras.
- Resolved a crash that could occur when saving camera snapshots.
- Disabled editing on debug view.
- Improved performance with certain cameras.
- Added additional logging for cameras.
- Misc fixes and improvements.
3.16.0 17/11/2022
- Resolved an issue that prevented suppressed events from showing in the event log.
3.15.1 11/11/2022
- Fixed a bug that caused issues with the navigation bar on rotation in the camera region editor.
- Camera card gear icon problem conditions updated.
- Added offline overlay changes to the camera card.
- Added some additional camera debugging output.
- Fixed an issue on certain cameras during WiFi config that resulted in premature provisioning attempts.
- Improved handling of poor camera connections.
- Resolved an issue where some camera previews would return with an incomplete image.
- The login screen will now disable the login button when appropriate.
- Improved logic around changing passwords. Biometric auth pre-password change now removes the need for redundant password entry.
- Misc bug fixes and improvements.
3.15.0 18/10/2022
- Zone bypass prompt should now show where applicable during arming sequences.
- Misc. bug fixes and improvements.
more Version 3.29.0 28 Jan
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