The service was very professional and the timing is always perfect. Professional employees, never had a problem with any of them. The fast delivery time and consistency is always present in noknok. Using it almost daily.

Honestly, this has been extremely disappointing.I’ve been a customer of NokNok for several years and have ordered from them many times, but lately I’ve been shocked by the low level of service and the lack of organization.I’ve ordered Fresh Cramp several times recently, and on three different occasions, it arrived completely wilted and in very poor condition. This is not the quality I expect from your company!Today was even worse. I placed an order for my home because I had guests over, and I received THREE different calls from NokNok regarding the same order.First, they called to tell me that one of the items was unavailable, and we accepted that. Then they called again saying that another item was unavailable but that they had an alternative, so we agreed to take the alternative.Then, after all of this, they called a third time and told us that the entire order had to be cancelled and placed again because they were not allowed to change the item themselves.Finally, they called AGAIN to tell us that another item was unavailable.The order ended up being delayed by almost two hours. Having guests over and dealing with multiple calls, unavailable items, cancellations, and changes is simply unacceptable.NokNok seriously needs to improve its service, communication, and organization. After being a loyal customer for years, I honestly find the recent level of service very disappointing.

I think they have problem with their existing management. It happened twice, the shopper asked me to keep extra money with him because he didn’t have exact exchange and that they don’t know how to use the app to add the money directly so they need to ask the noknok management to do so. And they didn’t add them to the app wallet. The first time I called and they handled it after support and management call and …. The second time , they ignored me :) So if you are using this app, watch out not to leave any $ in your wallet through their shoppers which makes me wonder how and who they recruit and is it safe to deal with their shoppers and open the door for them

Im a regular at noknok, I have been ordering for more than 2 years I recon. Customer support is outrageous, barely any response, and if they are ever going to respond its not going to be less than 2 days. I ordered using my visa once and it bugged, I canceled the order and ordered again, they took my money twice and till now they are neither responding to chats nor calls. I have been trying to reach them for a while, and the prices too are incredibly high, noknok was an amazing app, I dont know what happened to them but greed certainly got to them. You lost my respect.