Rox.Chat
Économie et entreprise
Gratuit · Conçue pour iPad
Сhoose Rox.Chat to add online chat to your website. Set up the Rox.Chat app for iOS on your iPhone, iPad, or iPod touch, and monitor who is browsing your site and which pages exactly. Using this app, you can instantly see a visitor with a question, respond to his/her request, or offer help in advance.
With a Rox.Chat mobile app, you need no to sit at your desktop computer constantly in order to serve all visitors. The app runs in background, when iPhone is in your pocket. Upon request from some visitor or incoming message, iPhone notifies you with a vibro, sound, and visual alert. You can answer immediately using the mobile app.
Read our Privacy Policy at https://rox.chat/privacy-policy
Advantages
- Online consulting service 24/7 for your visitors
- Client retention – leave not a single chance to your competitors!
- Admin interface available in English
- Operators can choose from 6 statuses which indicate their current operational mode
- Notifications about messages and help requests from visitors, when the app runs in background
- List of visitors browsing your site, updated in real time
- Brief information about any visitor: name, location, web page opened in his browser
- Online/offline chat with visitors
- Chat history
- Templates for frequent answers
- Support for uploading files from visitors
- System sounds (for notification on a new visitor or an incoming message) with the on/off switch
- Password recovery
- Service domain selection
Frequently Asked Questions
- Why shall I use this mobile app, if I am able to just open the Rox.Chat admin interface in my mobile browser?
* First, the full-scale Rox.Chat admin interface cannot be optimized for limited capacities of a mobile browser.
Second, mobile browsers are not designed for such usage. As soon as you send the mobile browser to background or switch to another application, your mobile device will “freeze” the Rox.Chat interface, and you will miss all visitors requesting help during this period of time.
- How can I authorize in the Rox.Chat service?
1. Set up the Rox.Chat app from Apple App Store on your mobile device.
2. Run the app.
3. Enter your email address and password which you use at Rox.Chat. Hit “Log In”.
- If you forgot your password, press the “Forgot your password?” button.
- If you are an operator from a support team that uses Rox.Chat, then ask your system administrator for your login and password.
- Should I authorize again when I restart the mobile app?
*No, the credentials you previously provided are cached. When you turn your iPhone off and on again, or restart the Rox.Chat mobile app, the service starts automatically.
- Will the app notify me of new incoming messages, if it is running in background?
*Yes, you will get visual, vibro, and sound notifications on arrival of a message.
Notes et avis
Cette app n’a pas reçu suffisamment de notes ou d’avis pour en proposer un aperçu.
- Improved app performance
Le développeur Rox.Chat a indiqué que les pratiques de l’app en matière de confidentialité peuvent inclure le traitement des données tel que décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur .
Données établissant un lien avec vous
Les données suivantes peuvent être collectées et liées à votre identité :
- Coordonnées
- Contenu utilisateur
- Identifiants
Accessibilité
Le développeur n’a pas encore indiqué quelles fonctionnalités d’accessibilité sont prises en charge par cette app. En savoir plus
Informations
- Fournisseur
- OLBO LIMITED
- Taille
- 13,8 Mo
- Catégorie
- Économie et entreprise
- Compatibilité
Nécessite iOS 13.0 ou version ultérieure.
- iPhone
Nécessite iOS 13.0 ou version ultérieure. - iPad
Nécessite iPadOS 13.0 ou version ultérieure. - iPod touch
Nécessite iOS 13.0 ou version ultérieure. - Mac
Nécessite macOS 11.0 ou une version ultérieure et un Mac doté d’une puce Apple M1 ou une version ultérieure. - Apple Vision
Nécessite visionOS 1.0 ou version ultérieure.
- Langues
Français et 10 de plus
- Français, Allemand, Anglais, Arabe, Bulgare, Espagnol, Hébreu, Italien, Portugais, Russe, Ukrainien
- Âge
4+
- 4+
- Copyright
- © OLBO LIMITED