3M Remote Visual Support Tool
Visual Collaboration
Free · Designed for iPad
The 3M Remote Visual Support Tool is an all-in-one solution for real-time collaboration powered by advanced augmented reality. It digitally merges live video feeds from local and remote users into a single, interactive view—helping enable teams provide expert guidance, solve problems, and share knowledge as if they were working side-by-side.
Designed to support both internal 3M teams and external customers, this tool goes beyond video. It includes:
* Integrated chat for seamless communication during sessions
* Step-by-step autoguides that simplify training, repairs, and SOPs
* Live data visualization to support diagnostics, decision-making, and performance monitoring
Whether used in field service, manufacturing, customer support, or technical training, the 3M Remote Visual Support Tool empowers users to deliver faster resolutions, reduce downtime, and increase efficiency.
Built with proprietary merged reality and interactive presence technology.
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The developer, Help Lightning, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
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The developer does not collect any data from this app.
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Information
- Seller
- Help Lightning, Inc
- Size
- 67.9 MB
- Category
- Business
- Compatibility
Requires iOS 16.0 or later.
- iPhone
Requires iOS 16.0 or later. - iPad
Requires iPadOS 16.0 or later. - Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 8 more
- English, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2025 Help Lightning