Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib', car-sharing, or car rentals. Find schedules in real-time or traffic information... Discover essential tools and information for organizing your travels in Île-de-France. Together, let's travel with ease.
Avoid queues at stations: buy your transport tickets from your iPhone!
The following tickets are available for purchase:
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo daily (this fare doesn’t permit you to go to airports), weekly, or monthly passes
- Special fares (Anti-pollution pass, Paris-Visit Passes etc.)
- Daily Vélib’ passes
Purchased tickets can then be (depending on the chosen purchasing path):
- Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5)
- Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5)
For compatible tickets (Metro-Train and Bus-Tram Tickets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay!
You can prepare and plan your travels:
- Find nearby bus stops, train stations, and metro stations
- Search for real-time public transport routes, car-sharing, and bicycle routes
- Save upcoming trips in your phone’s calendar
- Check the next departures for your lines in real-time and all the timetable information
- View maps of public transport networks (accessible even offline)
- Follow pedestrian routes for walking segment
Stay informed and anticipate disruptions:
- Check your lines’ Twitter feed for real-time traffic updates
- Get alerts for disruptions on your favorite lines and routes
- Stay updated on the status of elevators in the stations you use
Customize your travel:
- Save your destinations (work, home, gym, etc.), stations, and stops as favorites
- Customize your profile (fast walker, with difficulties, reduced mobility, etc.)
- Select lines or stations to avoid
Prefer soft or alternative modes of transport:
- Book car-sharing and/or ride-sharing trips in partnership with leading providers
- Opt for bicycle routes for all your trips
- Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice.
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Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating!
Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.
Hello Paprastas, thank you for your comment. Happy if the application meets your expectations. Have a good day, Maja - Île-de-France Mobilités.
If You Enjoy Suffering, This App Is for You
Me&mysf
It took nearly 30 minutes just to get the app running. Registration is unnecessarily complicated, requiring multiple logins, repeated confirmation codes, and endless steps before you can even use it.Once inside, the experience gets even more confusing: ticket activation works differently for buses and trains, with no clear logic or guidance. What should be a simple action turns into guesswork.To make things worse, the app does not provide receipts. If you’re a visitor or traveling on a business trip, this makes reimbursement impossible — effectively turning every ticket purchase into a personal expense.Overall, the app feels overcomplicated, inconsistent, and completely unfriendly to users, especially anyone visiting or using it for work. A basic travel app should make life easier, not harder.Update: the developer sent me a link about invoices - the link gives “Erreur 404”. Says it all about the quality of service!
Developer Response
Hello Me&mysf,Sorry for the mix-up.The correct link is this one: https://www.iledefrance-mobilites.fr/aide-et-contacts/navigo-liberte-plus/comment-consulter-et-comprendre-ma-facture.Have a good day,Jack – Team Île-de-France Mobilités
It's not working
Faustinija
I can't buy weekly ticket. I can only add my Navigo pass or something like that... since I don't have it and I just want a week ticket... this app is useless...sorry for bad review...
Contactless don’t work very well with IOS
Beeegeefr
Contactless don’t work very well with IOS. My phone is not detected very well by the machine.
Developer Response
Hello Beeegeefr, thank you for your feedback.I am sorry for the difficulties encountered regarding the validation of your [title/package].Regarding the validity of the ticket you have, we inform you that if you have a transport ticket on your phone, it is important to ensure the following elements to correctly validate your ticket:Make sure that the NFC function is activated on your phone and have a valid title (date and area) for the journey you want to take.Please check that the desired card is indeed selected and that your phone screen is on during validation.Several causes can lead to a validation malfunction with your phone or connected watch: software update, modification of the phone settings, coexistence with other services using NFC. Here are several resolution tracks on the following page: https://www.iledefrance-mobilites.fr/aide-et-contacts/valider-avec-son-telephone/titre-valide-sur-mon-telephone-mais-difficultes-a-validerEach situation being different, if the problem persists, I invite you to let us know about yours at the following address:https://app.idf-mobilites.fr/sav-ticketing (from your phone).Please clearly specify the pseudonym you used on the store during your request, in order to allow us to quickly identify it and prioritize its processing.You can also go to the menu "My space", then "Contact us" directly from the application.Your request will be carefully studied in order to provide you with an appropriate response.Have a good day,Jack – Team Île-de-France Mobilités
NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!
Version 9.8.2
The developer, Ile de France Mobilites, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Size
301.2 MB
Category
Navigation
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
