Dexcom ONE 4+

Continuous Glucose Monitoring

Dexcom

    • Free

iPhone Screenshots

Description

Dexcom ONE Continuous Glucose Monitoring – smart, easy and effective diabetes management.

Monitoring your glucose level has never been simpler with the Dexcom ONE Continuous Glucose Monitoring System and mobile app.

Dexcom ONE Continuous Glucose Monitoring System provides the user the ability to:
- Know their glucose level with just a glance at a compatible smartphone†
- Set optional and customizable high and low alerts
- Use a discreet, simple and convenient device
- Access glucose summary reports
- Zero fingersticks* or calibrations

Plus, Health app access so you can share retrospective glucose data with third party apps.

Before you start making treatment decisions with Dexcom ONE, work with your healthcare provider to learn how.

Learn more at dexcom.com

This app is for use with the Dexcom ONE Continuous Glucose Monitoring System

*If your glucose alerts and readings from the Dexcom ONE do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions
†For a list of compatible devices, visit www.dexcom.com/compatibility

What’s New

Version 1.6.1

The Dexcom ONE team consistently endeavors to enhance the app and improve the overall user experience, prioritizing safety and reliability.
Starting with version 1.6 you can optionally provide a glucose reading to calibrate the sensor and enhance the accuracy of your readings.

With each update, we not only introduce the latest features but also address various issues, including:
• Performance enhancements aimed at improving usability.
• Bug fixes to minimize crashes and enhance overall reliability.
• User interface updates are designed to simplify understanding of the app’s functionality.
Should you have any questions or comments, we invite you to explore our website at www.dexcom.com or reach out to us via email at appsupport@dexcom.com.

For technical assistance, please contact our dedicated technical support team at dexcom.com or connect with your local Dexcom representative.

Ratings and Reviews

1.7 out of 5
16 Ratings

16 Ratings

Martins.migle ,

Last update broke something

Last update broke something, freezes randomly. Only a phone restart helps, till it freezes again. This bug was also constantly when I was in iOS16.

Developer Response ,

We are sorry for the inconvenience. The app needs to be reinstalled. You will need the transmitter's SN number and the four-digit sensor code and you can continue the session with the current sensor. If you need help, please contact our technical support department by phone +37180005904 or +37164685037, from Monday to Friday from 9 am to 6 pm.

Anatoly-AR ,

Super-unstable

Freezes on start. Even when it looks it is started (with that warning about unstability) interface is frozen. Can’t tap on button “Continue to Application”. I’m still using it for a year, but become more angry with each month.

Guys, you have a brilliant hardware and absolutely under-low quality app. It constantly crashes on startup, constantly freezes. Constantly loses signal (because of iOS is killing your backround jobs due to inadequate usage of corresponding resources/apis). Looks like your devs need a help. You can increase several times number of devices sold if you just fix your app/invest to it. I don’t undetstand why you dont realize it.

Wish you to hear this. Good luck with fixing your app development strategy!

Developer Response ,

Hello, Anatoly. We are sorry for the inconvenience. The app needs to be reinstalled. You will need the transmitter's SN number and the four-digit sensor code and you can continue the session with the current sensor. If you need help, please contact our technical support department by phone +37180005904 or +37164685037, from Monday to Friday from 9 am to 6 pm.

jshanamajxjs ,

App doesnt work, freezes

I just put in a new sensor in my arm and I cant start it, because the app doesnt even open. Deleted and downloaded again and it still doesnt work. What am I supposed to do now?

In genreal it is very buggy, it freezers, it doesnt respond to clicks, most of the time it doesnt notify me, when I am getting low sugar levels at night, although I have set it up to do so.

Developer Response ,

Oh no! We're sorry to hear that, thanks for letting us know about this issue. Please call us on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out 💚

App Privacy

The developer, Dexcom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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