Birdeye is the place for multi-location businesses to acquire customers on autopilot.
Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact support@birdeye.com.
更多 Smarter Outreach, Powered by AI!
:- Choose from AI-generated templates for review requests, surveys, and referrals.
Update now to make the most of these smart new enhancements!
5.7.63 5日前
Smarter Actions, Smoother Experience!
:- Share contacts directly through the Inbox
:- View contact cards within conversations for quick access
Update now to make the most of these powerful new tools and improvements!
5.7.62 4月8日
Smarter Actions, Smoother Experience!
:- Share contacts directly through the Inbox
:- View contact cards within conversations for quick access
Update now to make the most of these powerful new tools and improvements!
5.7.61 3月27日
AI-powered review reply suggestions are here!
:- Smarter review replies with AI suggestions
:- New approval workflow to review before publishing
:- Performance enhancements and bug fixes
5.7.60 3月22日
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience.
Update the Birdeye app today!
5.7.59 3月18日
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience.
Update the Birdeye app today!
5.7.58 3月12日
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience.
Update the Birdeye app today!
5.7.57 3月2日
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience.
Update the Birdeye app today!
5.7.56 2月20日
:- Instagram Stories Support in Inbox
View and respond to Instagram Stories directly within Inbox conversations, making it easier to track and engage with story-based interactions.
:- Lead Generation Agent in Inbox
Assign conversations to Lead Generation Agents directly from Inbox, enabling faster and more efficient lead handling.
:- Performance & Stability Improvements
Bug fixes and usability improvements across Reviews, Quick Send, and Social.
Update now to enjoy a better Inbox experience and enhanced Social capabilities.
5.7.55 1月20日
:- Instagram Stories Support in Inbox
View and respond to Instagram Stories directly within Inbox conversations, making it easier to track and engage with story-based interactions.
:- Lead Generation Agent in Inbox
Assign conversations to Lead Generation Agents directly from Inbox, enabling faster and more efficient lead handling.
:- Performance & Stability Improvements
Bug fixes and usability improvements across Reviews, Quick Send, and Social.
Update now to enjoy a better Inbox experience and enhanced Social capabilities.
5.7.54 1月11日
Improved Inbox & Social Enhancements
:- Multi-Image Support in Inbox
Send and view multiple images in Inbox with a smart collage view, making conversations more visual and easier to follow.
:- Google Updates – Social
Improved handling of Google-related social updates to keep your content current and accurate.
:- Google Offers – Social
Manage and publish Google Offers seamlessly through Social to promote your deals more effectively.
:- Performance & Stability Improvements
Bug fixes and stability enhancements for a smoother and more reliable app experience.
5.7.53 1月2日
Improved Inbox & Social Enhancements
:- Multi-Image Support in Inbox
Send and view multiple images in Inbox with a smart collage view, making conversations more visual and easier to follow.
:- Google Updates – Social
Improved handling of Google-related social updates to keep your content current and accurate.
:- Google Offers – Social
Manage and publish Google Offers seamlessly through Social to promote your deals more effectively.
:- Performance & Stability Improvements
Bug fixes and stability enhancements for a smoother and more reliable app experience.
5.7.52 19/12/2025
A Smarter, Faster You!
Quick Send → Survey Requests :-
Send survey requests directly from Quick Send to collect customer feedback instantly and more efficiently.
Facebook Reels, Stories & First Comment Support :-
Create engaging content with master posts for Facebook Reels and Stories, and boost visibility by adding a first comment while posting.
Improvements & Fixes :-
Includes general performance enhancements and bug fixes for a smoother, more reliable app experience.
Update now to enjoy the latest features!
5.7.51 16/12/2025
A Smarter, Faster You!
Quick Send → Survey Requests :-
Send survey requests directly from Quick Send to collect customer feedback instantly and more efficiently.
Facebook Reels, Stories & First Comment Support :-
Create engaging content with master posts for Facebook Reels and Stories, and boost visibility by adding a first comment while posting.
Improvements & Fixes :-
Includes general performance enhancements and bug fixes for a smoother, more reliable app experience.
Update now to enjoy the latest features!
5.7.50 02/12/2025
A Smarter, Faster You!
Quick Send → Survey Requests :-
Send survey requests directly from Quick Send to collect customer feedback instantly and more efficiently.
Facebook Reels, Stories & First Comment Support :-
Create engaging content with master posts for Facebook Reels and Stories, and boost visibility by adding a first comment while posting.
Improvements & Fixes :-
Includes general performance enhancements and bug fixes for a smoother, more reliable app experience.
Update now to enjoy the latest features!
5.7.49 30/11/2025
Smarter Workflows, Better Control!
:- Custom role access – Extended to Social, Ticketing, and Reports for more control and flexibility over user permissions and access management.
:- Bug Fixes & Improvements – Enjoy a smoother, faster, and more reliable app experience.
Update now to make the most of the enhanced control and performance!
5.7.48 08/11/2025
Smarter Workflows, Better Control!
:- Custom role access – Extended to Social, Ticketing, and Reports for more control and flexibility over user permissions and access management.
:- Bug Fixes & Improvements – Enjoy a smoother, faster, and more reliable app experience.
Update now to make the most of the enhanced control and performance!
5.4.47 29/10/2025
Smarter Workflows, Better Control!
:- Review Tagging in Inbox – Effortlessly tag and categorize reviews to stay organized and ensure no follow-up is missed.
:- WhatsApp Integration in Inbox – Seamlessly manage and respond to WhatsApp messages directly within the Inbox.
:- Bug Fixes & Improvements – Enjoy a smoother, faster, and more reliable app experience.
5.7.46 13/10/2025
Smarter Workflows, Better Control!
:- Review Tagging in Inbox – Effortlessly tag and categorize reviews to stay organized and ensure no follow-up is missed.
:- WhatsApp Integration in Inbox – Seamlessly manage and respond to WhatsApp messages directly within the Inbox.
:- Bug Fixes & Improvements – Enjoy a smoother, faster, and more reliable app experience.
5.7.45 10/10/2025
Smarter Conversations, Better Control!
:- Custom Role Handling – Extended support across Inbox, Team Chat, Contacts, QuickSend, and Reviews for better control.
:- Minor Bug Fixes & Enhancements – Improved stability and overall app experience.
5.7.44 28/09/2025
Smarter Conversations, Better Control!
:- Custom Role Handling – Extended support across Inbox, Team Chat, Contacts, QuickSend, and Reviews for better control.
:- Minor Bug Fixes & Enhancements – Improved stability and overall app experience.
5.7.43 22/09/2025
Smarter Conversations, Better Control!
:- Custom Role Handling – Extended support across Inbox, Team Chat, Contacts, QuickSend, and Reviews for better control.
:- Minor Bug Fixes & Enhancements – Improved stability and overall app experience.
5.7.42 15/09/2025
Smarter Conversations, Better Control!
:- Custom Role Handling – Extended support across Inbox, Team Chat, Contacts, QuickSend, and Reviews for better control.
:- Minor Bug Fixes & Enhancements – Improved stability and overall app experience.
5.7.41 09/09/2025
Goodbye to glitches. Our team has been busy crushing some pesky bugs behind the scenes to enhance your app experience.
Update the Birdeye app today!
5.7.40 29/08/2025
:- Multi-Region Support
Users can now choose their preferred region during login, enabling seamless access and performance across different geographies.
:- Minor Bug Fixes
We’ve squashed some bugs and made under-the-hood improvements to enhance stability and performance.
5.7.39 14/08/2025
Smarter Outreach, Powered by AI!
:- Choose from AI-generated templates for review requests, surveys, and referrals.
Update now to make the most of these smart new enhancements!
更多 版本5.7.63 5日前
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