• Added "Connect" feature that lets you reach Cloudstaff for assistance anytime, anywhere. Get 24/7 support directly from the app whenever you need help.

• Minor app improvement

• Enhanced escalate feature allowing users to choose who they want to escalate their concern to — Account Manager, Chief Growth Officer, or CEO.

• Minor app improvement

• Added multiple upload options — users can now choose between taking a photo, photo library, or browsing files. • Enhanced info-graph with image zoom support for better viewing across different screen sizes.

• Ubertickets Monitor tab now supports full ticket details with the ability to reply directly to submitted tickets. • Submitted and watched tickets are now organized into separate tabs with new filtering options for easier tracking.

• UberTicket creation now supports more field types (smart tags, tables & more) • Ticket descriptions are now visible—get more context at a glance • Find UberTicket faster—it’s now on the bottom tab!

• Uberticket is here! Create and track your tickets directly from the app — manage your requests more efficiently and stay updated every step of the way for a smoother experience.

• You can now tap the premium banner in Radar to quickly see who’s working during holidays. • Subgroup client users can now view staff directly in the People tab.

• Minor app improvement.

• Need help logging in? You’ll now see a “Having trouble logging in?” label right on the login screen. Tap it to get support instantly. • Minor app improvements.

• Added FCM token in push notification parameters to improve delivery reliability and future scalability.

• Device timezone is now saved in preparation for future timezone-based push notifications. • The Cloudstaff screen (formerly Contacts) now lets you choose your preferred method to contact managers. • Added a separate feature flag for the “Staff on Premium” banner • Improved sending of SMS when an escalate is submitted • Country codes in the Escalate feature are now fetched from the CS API, reducing external dependencies. • Improved layout and responsiveness for users on smaller tablet devices.

• Added start and end times for staff overtime in the Overtime Reports, providing better visibility and tracking of overtime hours. • Resolved an issue where an incorrect error message was displayed in the Attendance Score section. • Improved accuracy in displaying tasks tagged as 'Meeting' on the current task of staff in the People tab. • Updated the URL structure for redirection to the Jobs customer view.

• Improved the responsiveness of the App Drawer in the More tab for a more seamless user interaction. • Added visual flags to easily spot staff working on holidays (eligible for premium pay) and those with pending offset requests. Also, added a banner on the Radar screen to notify you when staff are on premium, helping you stay informed and manage costs better. • Standardized date and time formats across the app for improved consistency and readability. • Improved push notifications redirect to a unified view showing both 'on holiday' and 'on offset' staff. • Implemented security improvements to ensure data protection. • Fixed app crashes and black screen issues in the More tab.

• You can now search for people in the Reports > Leave > People tab, making it easier to find staff's leave details. • Phone numbers and shift details are now displayed on the Cloudstaff screen (previously Contacts), making it easier to see their availability and how to reach them when support is needed. • Minor enhancements. • Bug fixes.

• We've introduced a new bottom navigation drawer in the 'More' tab. This replaces the previous full-screen view, improving navigation and overall user experience. • Icon Visibility Cleanup - only relevant icons are shown when switching between tabs. • Expired badges will now appear in the expanded view if no earned badges are available, ensuring visibility of past achievements.

What's new in this version? • New design for displaying expired badges, enhancing visibility and user experience. • Added month navigator in Attendance Score Details, allowing browsing up to 6 months from the current month. • Minor enhancement.

• The app now adapts seamlessly to various screen sizes, including tablets and iPads, for an improved user experience across devices. • Minor enhancement. • Bug fixes.

• You can now select and view data by month in the People tab—making it easier to track and review attendance trends over time. • Added helpful modals during login and account requests to guide users with clear, informative messages for a smoother experience.

What's new in this version? • Introduced a new “Reports” tab under Leave Reports, enabling you to view the current month’s summary and send reports via email. • Overtime Reports now include a billing type filter, helping ensure more accurate reporting and better tracking. • Improved overall user experience in Calendar and People tabs in Leave Reports.

What's new in this version? • Introduced a new “Reports” tab under Leave Reports, enabling you to view the current month’s summary and send reports via email. • Overtime Reports now include a billing type filter, helping ensure more accurate reporting and better tracking. • Improved overall user experience in Calendar and People tabs in Leave Reports.

What's new in this version? • You can now view your staff's expired badges • Bug fixes • Minor enhancement

What's new in this version? • Minor enhancement

• You can now access Leave Reports under Menu > Reports to view your staff’s leave summary, a visual leave calendar displaying the current month's leaves for better workforce planning, and remaining leave credits. • You can now view staff attendance scores under Menu > Reports, providing insights into attendance performance.