Module configuration technical updates

• Technical updates to Single sign-on (SSO) • Sync Improvements – Sync improvements to the initial sync, Violation Syncing, etc. • Filtering by Closed Tasks – When filtering by Closed Tasks, the results will now display all records that match the criteria. • App Crashing – Issue resolved with App crashing after discarding updating for existing violations.

-Single sign-on (SSO) and multi-factor authentication (MFA) – Users will now utilize their email address and password to log in.

Bug fixes in Violations Module 1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App. 2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.

Bug fixes in Violations Module 1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App. 2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.

Bug fixes 1. App crashes fixed when accessing Unit Information 2. Camera and Photo Library unresponsiveness issues resolved (not all device models affected) 3. Fixes and improvements to Documents 4. Filtering/Sorting issues corrected for Work Orders

- Fixed a bug where work orders were not properly updating.

- Fixed an issue with some December 2020 Violation Compliance Dates updating to 2021 incorrectly

- Fixed another crash that appears on iOS 13 devices.

- Work Order categories are now filtered by property - Fixed search lag in Unit modules - Fixed bugs and crashes on iOS 13 devices

Various bug fixes and stability improvements.

- Fixed an issue where the Violation list position is lost after creating a new Violation.

- Fixed an issue blocking camera operations on an iPhone X

- Various stability improvements and bug fixes.

- Full Support for iPhone X - Minor stability improvements

- Minor improvements

- Introducing full native support for iPads - Numerous stability improvements - Renamed Property Notes to Customer Care Notes - and a lot more!

General bug fixes and stability improvements

FSRConnect has been rebranded FirstService Residential Connect.

- Improved usability within Call Logs - Corrected an issue where Violations may show no photos even though they have photos

- fixed a crash with the camera - fixed a crash with selecting next action in violations - fixed a crash with searching

- Fixed a few issues with the new camera functionality (manual exposure, landscape rotation, and delayed zooming) - Fixed an issue with Violation Fine Sequence rules pulling the wrong fine amount - Property Notes now have filtering options (All, Active, Expired, and Future) - Also includes some other minor bug fixes and improvements

- Taking photos in Violations is now much easier - Last Inspection Date can now update automatically when adding Comments or Notes in Violations - Arch Mod history is now directly available through Violations - Move In Day is now displayed in Violations - Violations will now warn you if the Last Inspection Date is before the Move In Day - Units with Board Members will now be identified in Violations - Board Members now have a separate module for easy contact - And a lot more…

- Critical fix for offline mode where some users may have experienced a loss of data and pictu​​​res - Property Notes can now be saved while working in Offline Mode​​​ - Offline Mode now handles user permissions

- Major improvements to Offline Mode stabilizing the app when working in areas with inconsistent cell service - Fixed a bug that lead to the selection of the wrong unit when creating new violations - Fixed a bug that lead to the app crashing while zooming in taking photos - Added the ability to quickly view only units that have Open violations See Yammer for full release notes for the 18 changes in this version!