Pyngit
購物
免費 · 專為 iPad 設計。尚未針對 macOS 驗證。
This release introduces a new Unified Customer Care Platform designed to provide a faster, more convenient, and consistent support experience.
With this enhancement, you can:
Access all customer support services from a single, unified interface.
Raise and track support requests with real-time status updates.
View your complete service request history in one place.
Experience faster issue resolution through an improved support workflow.
Benefit from enhanced performance, reliability, and overall usability.
This update also includes bug fixes, stability improvements, and performance optimizations to deliver a smoother app experience.
更多 Fixes UI alignments
1.0.8 3日前
1) In-Chat Calling & Messaging: Launch audio/video calls, message organizations, or schedule callbacks directly through interactive cards inside the Customer AI Assistant.
2) iOS CallKit & VoIP Stability: Reliable incoming call ringing, lock-screen pickup, and audio routing via CallKit and PushKit.
3) Smart App Badge Sync: Real-time unread message counters and automatic app icon badge clearing on iOS 16+.
4) Customer Ticket Closure: Customers can now close their resolved tickets directly from the app interface.
5) Callback & UI Polish: Expiration status tracking on callback requests, login screen fixes, and full Safe Area support for iPhone notches and Dynamic Island.
1.0.7 3日前
Background AI Assistant: The AI support assistant now continues generating responses and troubleshooting steps in the background even if you navigate away or switch tabs.
Instant Call Pickup & Lock Screen Reliability: Seamless incoming audio and video calls across lock screens, background states, and push notifications with one-tap answer.
Live Unread Badges & Notifications: Real-time unread badges on your home screen and ticket tabs so you never miss a response from support agents.
Smart Agent Assignment: Faster routing to active support agents with real-time assignment updates right in your ticket view.
Performance & Stability Enhancements: Smoother ticket chats, improved media handling, and critical bug fixes.
1.0.5 10月19日
What's New in Version 1.0.3 (Build 11):
• Live Support Queue: See your exact queue position and estimated wait time when reaching out to support.
• Callback Scheduling: Book an audio or video callback at your convenience instead of waiting in line.
• AI Assistant & Quick Ticket Creation: Get instant answers and raise support tickets conversationally with our new AI Assistant.
• Support Tickets Hub: Track and filter all your active and resolved tickets in one unified view.
• Improved Session Stability: Seamless login persistence so you stay signed in without interruption.
• Performance & Bug Fixes: Smoother chat auto-scrolling, streamlined notifications, and call handling improvements.
1.0.3 10月8日
In this update, we’ve introduced a new Support Ticket system, allowing you to easily create tickets and chat directly with our support agents to resolve issues faster. We've also added built-in audio and video calling for seamless communication, introduced new Customer Trends analytics to help you track your data, and refreshed our app's theme and icon for a better visual experience. Update now to explore the latest features!
1.0.2 8月18日
**What’s New**
We’ve given the app a fresh new look!
* Completely revamped UI for a cleaner and more modern experience
* Updated app logo and branding
* Improved navigation and overall usability
* Enhanced performance and smoother interactions
* Bug fixes and stability improvements
Update now to enjoy the new design and a better app experience.
1.0.1 7月31日
Fix UI issues
更多 版本1.0.9 1日前
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