-Bug Fixes

- Bug Fixes

- System Updates

- User Pin Request forms Ui Update - Bug Fixes

- Implementation of Approval workflow - Web to App Re-direct

Resolve Bug fixes with our communication center

- Display Smart Request Pending UIs

Implementation of Parent/Child Ticket View

- Implementation of approval features - UI Corrections

- fully support SWIFT 6. (1200 error)

- Implementation of notification center

-implementation of notification center

- New UI interface for Quest application

- Implement the support of Rewst forms for iOS

### New Features - Updated sorting of categories in Service & Support, ensuring more in-demand buttons are near the top - Added the ability to add external email to CC email drop down in New Ticket Request Form - Implemented pull down to refresh in View Tickets, General Notifications, and Billing & Orders list screens ### Revisions - Made UI changes to New Ticket in Service & Support - Established Mandate for adding Bank Account in Invoice - Added animation for sliding up and down for the accordion subsection in Sidebar ### Bug Fixes - Corrected design and position for Security PIN tooltip on Terms & Conditions Page after email login - Fixed app stack at splash screen in STG build 1.1.7 - Ensured "Search" text appears next to magnifying glass in Knowledge Base search panel - Adjusted text styling for Latest Topics in Knowledge Base - Updated title and icon size in Knowledge Base Topic View - Fixed spacing issues in Quote cards in Billing & Orders - Corrected width and truncation rules for Description section in Order - Applied correct color to Invoices header bar in Order Details - Fixed status tags capitalization and text colors in Orders Filter - Addressed text alignment for 'Security Pin' in Ticket Details - Corrected UI for login via MS and Google - Fixed issue where removed users remain checked in User Directory dropdown - Resolved issue preventing 'Title' field update in Edit Profile - Addressed missing data in PDF after clicking Download All Receipts in Pay Invoice - Updated ticket details to show support video thumbnail

1. Fixed UI issues in CC on demand view tickets. 2. Implemented 'Who should be the primary contact for this request?' field in New Ticket dynamic form. 3. Removed the Filter button from Knowledge Base in Service & Support. 4. Added feature to delete profile image and preview if a new one is uploaded in Profile Edit Basic Info. 5. Added a "?" tooltip icon in Ticket Details and Profile for additional explainer text. 6. Added confirmation page at the end of submit ticket workflow in Service & Support to match web version. 7. Improved handling of 'Status' with more characters to avoid ellipsis in View Tickets Details. 8. Fixed issue with 'Contact Support' text button in Welcome/Login Page. 9. Fixed display issue with the X icon in Invoices filter under Order & Billing. 10. Added option to clear optional field 'Who should be the primary contact for this request?' in New Ticket dynamic form. 11. Fixed attachment issue in View Tickets under Service & Support. 12. Removed ORDER ID from Credit Memos only in Invoice Pay Invoice. 13. Improved Scan Card text in Add Credit Card under Invoices. 14. Applied correct format for mobile number, office fax, and office direct numbers in Profile Contact Info. 15. Replaced "X Active Users" to "Added Users" in CC on demand View Tickets. 16. Fixed missing pages/screens for User Activity in User Login Report under Admin.

- Updated the Attached File Library UI under Service & Support > View Ticket Details-V2 - Fixed a bug in Billing & Orders > Invoice where a missing text label was not displayed when searching for an invoice number that was not in the list. - Fixed a missing 'x' button on the search bar under Service & Support > View Ticket. - Implemented an "on-demand" camera feature for updating the profile photo under Profile > Edit Basic Info. - Implemented a feature to get mobile phone information and include these in CW tickets under Service & Support > New Ticket. - Fixed a bug where the notification counter and data were not displayed when Message permission was disabled from admin settings. - Fixed a bug under Service & Support > View Tickets > Ticket details where attachments from the web did not show in-app for iOS. - Added Quick Filters and invoice date under Order & Billing > Invoices-V2 > Invoice List. - Implemented an "on-demand" camera feature under Service & Support > View Tickets. - Fixed a bug where some pages/screen for User Activity did not reflect on the web under Admin > User Login Report.

In this new version, we have made several bug fixes and improvements to enhance the overall user experience. Here are the changes: - Fixed the issue with Invoice details loading indefinitely - Added 'Original Amount' & 'Remaining Balance' field in the Credit Memos section of Pay Invoice - Changed the 'Amount' label to 'Reference No.' in Credit Memos section of Pay Invoice - Fixed the incorrect label text for Credit Memo ID - Removed 'Description' label and replaced it with 'Credit Date, Type & Applied' in Credit Memos section of Pay Invoice - Corrected the gap size for each message on the Messages Main Page - Fixed the position of the 1st Message container on Messages Main Page - Implemented the display of like and dislike count in Trending Topics on Knowledge Base Main Page - Corrected the position of description text in the Credit Memos section of Pay Invoice - Fixed the UI on the login screen - Fixed the issue with searching applications and users that are not in the list - Fixed the incorrect font weight for Message title on Messages Main Page - Fixed the error message after removing data in search in Organizational Chart - Displayed icon of application categories using iconURL from API response - Updated the Google Analytics for Firebase (GA4F) iOS SDK to version 10.24.0 or later - Included Offline and Online Status with icon in Assets section of Side Menu - Fixed the padding of Header Text on Messages Main Page - Corrected the data displayed in the Message Viewer container UI - Updated the Terms & Conditions fields requirements - Updated the UI of Credit Memo in Invoices section - Updated the icons to use iconUrl in New Ticket and Messages sections - Updated the Dashboard Card design of Offline Sites/Servers - Fixed the issue with the app flickering or jumping when scrolling the page from bottom to top in Knowledge Base

- Users can now view their security pin upon tap in both Service & Support and Profile sections. - We've fixed issues with the filter module in View Tickets under Service & Support. - The Face Recognition modal no longer overlaps with the Select Company screen for accounts with multiple companies. - The selection in Message Filtering has been updated to a radio button. - Outstanding invoices will now be shown first (in ascending order) in the Invoice list under Order & Billing. - We've corrected the issue in the Orders section under Billing & Orders where searching for orders that are not in the order list incorrectly displayed the label "You have no Invoice". - The sign out icon in the Sign Out modal has been updated. - The issue with the keyboard not closing when tapping outside the search field in both Service & Support and Company sections has been resolved. - Realtime analytics logging of events and user properties has been implemented in Firebase. - We've implemented the "on demand" camera feature in the New Ticket section under Service & Support. - In the Messages section, a blue unread bubble will now be shown if the message hasn't been opened. We've also aligned the message icons with web. - The filter in View Tickets under Service & Support has been updated. - We've added default text for empty categories/topics in the Knowledge Base under Service & Support. - The Transaction Date is no longer missing when you pay for Credit Memo only in the Pay Invoice section under Billing & Orders.

the implementation of push notifications