ServiceMax Zinc 4+
ServiceMax, Inc.
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- 免費
螢幕截圖
描述
Zinc connects technicians with the people and information they need.
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
最新功能
版本 9.2.1
Improvements and bug fixes.
App 私隱
開發者表明ServiceMax, Inc.的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策。
與你連結的資料
開發者可能會收集以下資料並連結你的個人身份:
- 聯絡資料
- 用户內容
- 識別碼
- 使用資料
- 診斷
不會與你連結的資料
開發者可能會收集以下資料,但不會連結你的個人身份:
- 診斷
私隱慣例或因使用的功能或年齡等因素而異。進一步了解
資料
- 供應商
- ServiceMax Inc
- 大小
- 54.2 MB
- 類別
- 商業
- 兼容性
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- iPhone
- 須使用 iOS 13.4 或以上版本。
- iPad
- 須使用 iPadOS 13.4 或以上版本。
- iPod touch
- 須使用 iOS 13.4 或以上版本。
- Apple Vision
- 須使用 visionOS 1.0 或以上版本。
- 語言
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丹麥文、德文、意大利文、法文、瑞典文、芬蘭文、英文、荷蘭文、西班牙文
- 年齡
- 4+
- Copyright
- © 2022 ServiceMax, Inc.
- 價格
- 免費