Experience Mobile
Business
Only for iPhone
Free
iPhone
Verint® Experience Mobile™ provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features:
- Dashboards: Gain insights across every touchpoint in the customer journey
- Dashboard Card: Dig deeper into specific unified data.
- Case list: Quickly find cases that need your attention
- Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
- Contact customers: Call or email the customer via built in collaboration tools
- Case comments: Add notes for you or others to review
- Case history: View the case history, including changes to its status, assignment, or other key changes
- View survey response: View survey response that triggered the case
To use the Experience Mobile app, you must be an existing Experience Management user. Please contact your account manager for access.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
Bug fixes and improvements.
The developer, Verint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Verint Systems Ltd.
- Size
- 139.3 MB
- Category
- Business
- Compatibility
Requires iOS 16.1 or later.
- iPhone
Requires iOS 16.1 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Verint