
CareAR
AR Self-Solve & Remote Support
Free · Designed for iPad
CareAR, A Xerox Company, provides a smart augmented reality support platform visually enabling your customer service, field service, and IT service staff to drive greater outcomes and experiences. Deflect costly dispatches and reduce time-sensitive resolutions through self-solve content and remote AR guidance while enhancing safety. Your customers, employees, and field staff now have the next generation support tool to deflect and reduce downtime fast.
CareAR provides enhanced augmented reality tools with immersive visual self-solve content, live video collaboration, live captions with real-time translation, transcription, screen sharing, measurement tool, and capturing pictures and video from support sessions into systems of record together as part of an end-to-end service management workflow, extending value to support teams.
Features
Multiparty: With CareAR's multiparty feature, you can invite as many collaborators as you like to work together in a live, high definition, remote solve session.
Annotation Tools: With one of the industry's deepest AR toolboxes, CareAR users can annotate live video feeds as well as shared images, providing detailed visual guidance to quickly resolve problems.
Session Recording: Hosts can enable session recording to capture video, audio, and AR annotations for post-session playback. Great for critiquing new hires, creating audit artifacts, building up knowledge base content, and more.
Groups: For enterprises, organizing support teams into groups helps to better manage users and study team member performance. You can create groups based on job function, location, corporate organization, language spoken, skillset, or any other attribute. Reporting can be filtered based on group assignment.
Rich Analytics and Dashboards: Administrators, managers, and team leaders get deeper insights in how teams are successfully resolving field issues by using the detailed dashboards provided by CareAR's admin portal.
KPI Builder: Instrument those Key Performance Indicators that matter to your organization using CareAR’s custom KPI builder. Get your customer's perspective on how you're doing. Collect information in a structured manner for rapid feedback, rapid iteration.
True ROI: Using the data made available from CareAR, you can determine the ROI improvements in performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
We're excited to announce the following enhancements to our Assist remote solve capabilities:
- live captions
- realtime translations of captions
- transcription
The developer, Carear LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Size
- 276.9 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later.
• iPhone 6S
• iPhone 6S Plus
• iPhone SE (1st generation)
• iPhone 7
• iPhone 7 Plus
• iPhone 8
• iPhone 8 Plus
• iPhone X
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone SE (2nd generation)
• iPhone 12 mini
• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 13 mini
• iPhone 13
• iPhone SE (3rd generation)
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 16
• iPhone 16 Plus
• iPhone 16 Pro
• iPhone 16 Pro Max
• iPhone 16e
• iPhone 17 Pro
• iPhone 17 Pro Max
• iPhone 17
• iPhone Air - iPad
Requires iPadOS 15.0 or later.
• iPad Pro (12.9‑inch)
• iPad Pro (12.9‑inch) Wi‑Fi + Cellular
• iPad Pro (9.7‑inch)
• iPad Pro (9.7‑inch) Wi‑Fi + Cellular
• iPad (5th generation)
• iPad (5th generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (2nd generation)
• iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular
• iPad Pro (10.5‑inch)
• iPad Pro (10.5‑inch) Wi‑Fi + Cellular
• iPad (6th generation)
• iPad (6th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch)
• iPad Pro (11‑inch) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (3rd generation)
• iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular
• iPad mini (5th generation)
• iPad mini (5th generation) Wi‑Fi + Cellular
• iPad Air (3rd generation)
• iPad Air (3rd generation) Wi‑Fi + Cellular
• iPad (7th generation)
• iPad (7th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch) (2nd generation)
• iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (4th generation)
• iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular
• iPad Air (4th generation)
• iPad Air (4th generation) Wi‑Fi + Cellular
• iPad (8th generation)
• iPad (8th generation) Wi‑Fi + Cellular
• iPad Pro (11-inch) (3rd generation)
• iPad Pro (11-inch) (3rd generation) Wi-Fi + Cellular
• iPad Pro (12.9-inch) (5th generation)
• iPad Pro (12.9-inch) (5th generation) Wi-Fi + Cellular
• iPad mini (6th generation)
• iPad mini (6th generation) Wi-Fi + Cellular
• iPad (9th generation)
• iPad (9th generation) Wi-Fi + Cellular
• iPad Air (5th generation)
• iPad Air (5th generation) Wi‑Fi + Cellular
• iPad (10th generation)
• iPad (10th generation) Wi‑Fi + Cellular
• iPad Pro (11‑inch) (4th generation)
• iPad Pro (11‑inch) (4th generation) Wi‑Fi + Cellular
• iPad Pro (12.9‑inch) (6th generation)
• iPad Pro (12.9‑inch) (6th generation) Wi‑Fi + Cellular
• iPad Air 11-inch (M2)
• iPad Air 11-inch (M2) Wi-Fi + Cellular
• iPad Air 13-inch (M2)
• iPad Air 13-inch (M2) Wi-Fi + Cellular
• iPad Pro 11-inch (M4)
• iPad Pro 11-inch (M4) Wi-Fi + Cellular
• iPad Pro 13-inch (M4)
• iPad Pro 13-inch (M4) Wi-Fi + Cellular
• iPad mini (A17 Pro)
• iPad mini (A17 Pro) Wi-Fi + Cellular
• iPad (A16)
• iPad (A16) Wi-Fi+ Cellular
• iPad Air 11-inch (M3)
• iPad Air 11-inch (M3) Wi-Fi + Cellular
• iPad Air 13-inch (M3)
• iPad Air 13-inch (M3) Wi-Fi + Cellular
• iPad Pro 11-inch (M5)
• iPad Pro 11-inch (M5) Wi-Fi + Cellular
• iPad Pro 13-inch (M5)
• iPad Pro 13-inch (M5) Wi-Fi + Cellular - iPod touch
Requires iOS 15.0 or later.
• iPod touch (7th generation) - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Languages
English and 9 more
- English, French, German, Indonesian, Italian, Japanese, Malay, Portuguese, Simplified Chinese, Spanish
- Age Rating
4+
- 4+
- Provider
Carear LLC
- Carear LLC has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
117014632 - Address
1638 Sandia Ln
Frisco Texas 75033-1576
United States - Phone Number
+1 2019756135 - Email
service@carear.com
- Copyright
- © 2025 CareAR