XCALLY Mobile

XCALLY from anywhere

Only for iPhone

Free · Designed for iPhone

iPhone

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey

Ratings & Reviews

  • This app has not received enough ratings or reviews to display an overview.

SIP library updated

Version 1.0.7

The developer, XCALLY s.r.l., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Identifiers

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

  • Size
    • 63.4 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 14.0 or later.
    • iPhone
      Requires iOS 14.0 or later.
    • iPod touch
      Requires iOS 14.0 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English and Italian
  • Age Rating
    4+
  • Provider
    XCALLY s.r.l.
    • XCALLY s.r.l. has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
  • Copyright
    • © 2024 XCALLY S.r.l.
  • Privacy Policy

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