About this app
Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Terms of Service: https://www.whatsapp.com/legal/terms-of-service
Learn more about messaging privately: https://www.whatsapp.com/privacy
Learn more about WhatsApp safety: https://www.whatsapp.com/security
I get the point that this is meant for business purposes but some of the updates that we get in the normal WhatsApp can also be applied on this app to make it fun for example the new update of customizing the chat theme which is not available on this app but it’d be nice to have that here too. So I think it’s better that all the updates done on the WhatsApp messenger should also be done on this WhatsApp business and you can then add the updates related to business platform.
The songs on status updates
The big hustler
Can you please update that feature so that we can use any song of our choice just as in normal WhatsApp and that can even make many business sites to do collaborations with different artist hence making your app go global
Statuses issue
Properkind
Ive been using WhatsApp business for the longest, and its been really really great. But as of recent, when i upload statuses they show that its been uploaded but non of my contacts see the statuses. I actually have to upload the same status a couple of times for it to start showing to my contacts and its annoying because my business requires me to upload statuses on WhatsApp business status.
Notification
Makonnen Tafika
Can you please remove the alert of group status Because even when the group is muted the notifications are always coming Even when it’s archived the notification comes Please look into this
We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!
Version 26.41.75
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
WhatsApp Inc.
Size
411.4 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.