gPlex Wallboard
Utilidades
Gratis · Diseñada para iPad
A Wallboard is an interesting feature of the gPlex® contact center (CC) system that presents snapshots of consolidated sets of data on a suitably located monitor. It has a considerable visual impact on its users. It is used by agents, supervisors, and the management of the CC for varied reasons. It captures data from multiple data sources and builds and presents unique bullet point reports on the ongoing operations of the contact center. The data presented on the wallboard is what you, as a gPlex® CC customer, want, i.e. custom custom-designed to suit your needs.
gPlex® wallboard helps contact center operations in many ways. The management and supervisors receive efficiency and performance metrics on an ongoing basis, based on which they may take operational decisions to improve performance. Agents get a feel of their performance on a nearly real-time basis, which motivates them to deliver their best efforts to fulfill or exceed the performance target. Increased awareness and improved performance are immediate benefits of the wallboard reporting solution.
Calificaciones y reseñas
Esta app no ha recibido suficientes calificaciones ni reseñas para mostrar un resumen.
El desarrollador (Genusys Inc.) indicó que las prácticas de privacidad de la app pueden incluir el manejo de datos que se describe a continuación. Para obtener más detalles, consulta la política de privacidad del desarrollador .
No se recopilan datos
El desarrollador no recopila ningún dato en esta app.
Accesibilidad
El desarrollador aún no ha indicado cuáles funciones de accesibilidad admite esta app. Obtén detalles
Ficha técnica
- Vendedor
- Genusys Inc.
- Tamaño
- 11.3 MB
- Categoría
- Utilidades
- Compatibilidad
Requiere iOS 13.0 o posterior.
- iPhone
Requiere iOS 13.0 o posterior. - iPad
Requiere iPadOS 13.0 o posterior. - iPod touch
Requiere iOS 13.0 o posterior. - Mac
Requiere macOS 11.0 o posterior y una Mac con el chip M1 de Apple o posterior. - Apple Vision
Requiere visionOS 1.0 o posterior.
- Idiomas
- Inglés
- Edad
18+
- 18+
- Copyright
- © Genusys Inc.