Bug fixes and improvements

• Facility cards now show icons for the device types in the facility. • New picker dialogs. • Alarm titles and descriptions are synced with Orion Web. • SL6: The 6.37 firmware is only offered to VoIP devices. • Bug fixes and improvements.

• Background BLE connections stay alive when the app is in the background, with a status notification indicating the status • Inbox for reading and sending messages • Favorites and Recent tabs on scan page • UX modifications throughout app • Offline logbook entries and floor names, uploaded when back online • New Settings page and reorganized More menu • SL6: pre-onboarding setup checks, GSM modem firmware info, VoIP/IP onboarding improvements • Bug fixes and improvements

• Fixed a crash that could occur when a confirmation dialog was interrupted by another dialog • Fixed a crash when tapping a device type filter on the Scan page when the device doesn't exist anymore • Fixed a crash happening sometimes when navigating to facility page or completing onboarding • Fixed crash happening sometimes due to upgrading to .NET 10 • Fixed issue where app would delay showing disconnect message if device got disconnected from Bluetooth and the app was reading or writing configuration parameters • SL6: Fixed issue where app would have really long timeouts for enter and exit config commands and write and read parameter commands in onboarding causing retries to not trigger correctly • SL6: App now also verifies all normal template parameters that is written to device during onboarding in addition to VoIP PJSUA and M2mapz CFG parameters • Lyra: Added ability to also set description, door a, b, c, and d for floor names and the ability to add and remove floors. Floor names dialog also popups now when completing a manual learning trip. When user is offline the floor names are cached. To see cached floor names go to saved floor names in the main menu. The user can select which ones to upload • SL6: App will prompt for secondary phone number (Phone number 2) for IP onboarding once it begins. The default phone number in the prompt will the be the alarm centers phone number. If user presses skip the app will use the phone number fetched from template if any. Call type is already set to VOICE for phone number 2 • Lyra: Fixed bug where you got invalid BLE token if trying to connect to lyra after onboarding • Fixed back button briefly jumping to Scan view on Device Configuration, Bookmarks, and Local Storage pages after a "device unresponsive" dialog • Remove unwanted Collection View selection background behind scan filter tags • SL6 onboarding step dialog now more clearly indicates not to put the app in the background or answer calls while onboarding is processing • The "No internet connection" banner no longer flashes briefly sometimes even though internet exists • Long facility or site names no longer push the onboarding progress steps off the side of the screen • SL6: Fixed a timing issue in VoIP onboarding step 6 that occasionally caused the app to time out incorrectly. • Updated some French and German translations • Fixed bug that occurred sometimes where app would not display any devices in scan view • Fixed crash happening sometimes when app was checking if push notifications were enabled • Some design changes for onboarding page, device pages, and a new shortcuts menu for the lyra device page • Fixed Bluetooth icon not disappearing for devices in facility view if the app no longer detects the device • SL6: Updated embedded VoIP binary to 2.5.1

• SL6: Made so app allows onboarding to complete even if periodic test call step failed for VoIP and allows user to retry 1 time or complete anyway • SL6: Changed complete message for VoIP onboarding to let the user know they also have to test to perform a emergency call by pressing the alarm button. In addition the app also says whether the test call failed or not • SL6: Fixed bug where app did not allow legacy SL6 devices with hardware version 1 and bluetooth dongle from connecting • SL6: Updated embedded VoIP binary to 2.4.2 • SL6: Fixed so app polls and waits for the phone number to be reported by SL6 to Orion before app triggers periodic test call for IP onboarding • SL6 VoIP: Added support for writing “4G only” to the wireless network selection parameter when restoring values after a firmware update • Fixed bug where banners like no internet connection and being offline does not show for popups • Fixed bug where service mode type events looked like an emergency event and showed an extra emergency event • Updated libraries to the latest • Fixed bug where app was not going to the login screen if the user was logged into app and the session token expired for a lot of pages • Improved alarm visibility, filtering for facility alarms, and alarm details with support for new acknowledge and reset actions • Fixed bug where swiping right to go back on iOS did not trigger on back pressed which caused unexpected behavior on some pages • SL6: Updated complete message for SL6 IP onboarding • Fixed bug where web views were not saving cookies in prod and eval • App now remembers what tabs you have selected on scan page • Fixed app showing facility notes for device notes in device information view and fixed so you can always edit device notes • Fixed floor heights rows not appearing white • Fixed scan page pull to refresh icon not disappearing sometimes • SL6: Increased timeout for signal strength check to 3 minutes in VoIP/IP onboarding • Fixed Nova devices not showing in facility device view • Fixed app not backing out in device connection view if user pressed back button when coming from facility view • Fixed bug on scan page where USB devices were visible in Elevators nearby tab • Fixed an issue where loading configuration from a template caused success messages to appear for each write on products other than SL6 • Fixed an issue where the app attempted to upload Orion configuration to products other than SL6 • Fixed an issue where the app did not display similar site and facility names during onboarding when creating a site or facility • Fixed so app handle exceptions when trying to dismiss popups to prevent crashes • Fixed so app handles exceptions when backing out from device configuration search page

• SL6: Added ability to skip signal strength check when entering onboarding • SL6: App displays last fetched signal strength and operator name in the upper right corner as well as ability to recheck signal strength • SL6: Small UX onboarding changes and fixes • Fixed so app handles weak cellular/WiFi connections better and shows no internet banner if signal is weak • Decreased timeout for most Orion api calls throughout app • Fixed so app now enables device in scan view if cellular/WiFi is weak • Fixed the no network connection banner not disappearing in some instances when cellular/WiFi connection became available again • Added so you can view and update technical data in logbook • Implemented facility clustering on the facility map, when zoomed out. Nearby facilities are grouped and displayed as a red circle with the number of clustered facilities. As the users zooms in, individual facilities become visible, similar to the Orion web. • SL6: Added so you can select alarm center for IP onboarding • Added so you can see bluetooth signal strength for devices on scan page and for devices on facility page • Adjusted some colors for certain view components for dark mode • SL6: Added wireless network selection parameter to the fallback embedded VoIP parameter template so the app forces 4G-only during VoIP onboarding • The app now remembers if offline mode is enabled. When reopening the app, you will return to the scan view instead of the login view. A banner has also been added at the top to indicate that the app is in offline mode • SL6: The app now rechecks signal strength before triggering a periodic test call. This fixes an issue where SL6 could have no network when the test call was triggered immediately after exiting configuration mode, while the network was still reinitializing • SL6: Fixed bug in app not getting the right test alarm phone number when onboarding for IP • Redesigned how favorites and nearby devices are shown in scan view for elevator items. There is now a tab to either show favorites or nearby devices • Updated icons for reset alarm and acknowledged alarm types and reset alarm is now called Resolved • Fixed app not showing events when trying to parse device called receive event type • Fixed app showing wrong color for maintenance mode and create log entry buttons in facility view and Manual button in device view • SL6: Removed periodic test call step for IP onboarding • SL6: Added so app does not allow " or ' at beginning or end when entering a value for GSM APN address configuration parameter • Removed favorites title and icon from scan view favorites tab. You can now access your favorite facilities from the main more menu dialog • Adjusted and fixed UX throughout app to handle lower resolution / smaller screens better and overall adjustments and fixes • SL6: Updated embedded VoIP binary to 2.4.1 • SL6: Removed PSTN/GSM net available from diagnostics as it's redundant with PSTN net available and GSM net available • Added ability to view facility page in Orion by clicking the View in Orion button in the facility view • SL6: Changed feature tile text from "Setup device" to "Connect to Orion" for IP onboarding • SL6: Added ability to skip signal strength check in simulate alarm page as well • SL6 onboarding / firmware update: Modified the app logic so Auto Enable and Debug Output are updated only when their current state differs from the desired state. If either setting is already enabled or disabled, no redundant update is sent • Fixed a configuration bug that caused the app to write values to the device when switch-type parameters were updated programmatically See rest of release notes in app

• SL6: Major IP and VoIP onboarding improvements, updated embedded VoIP binary to 2.3.1, improved BLE stability, better error handling, and enhanced firmware update flow. • Firmware Updates: Fixed bug selecting latest version from Orion in SL6 IP/VoIP onboarding and improved timeout handling and cancellation behavior. • LEO Products: Main operation mode always shown, crash fixes in configuration and demo mode. • Lyra: Advanced settings is now visible again, onboarding fixes, and crash fixes. • General: Multiple Bluetooth stability improvements, configuration fixes, UI enhancements, and crash fixes.

• Fixed so onboarding step dialog does not freeze again when it fails and is dismissed • SL6: Added so the firmware update and voip step also shows more detail on what is going on and also shows progress for the voip binary being written and firmware update file being written as well as saving and reading parameters • SL6: Added so app retries exiting config mode and also retries reading sip capable parameter if it fails • Fixed crash in onboarding when app fails to load facilities for a selected company due to an execpetion • Changed so checking signal strength in onboarding and simulate alarm shows bad reception dialog if signal strength is below 40% • Hopefully made so app does not show the BLE device stopped dialog if the user cancels a request intentionally like entering different modes such as test mode when entering the diagnostics page or config mode when entering the config. The app should be better to not show the dialog when its not truly unresponsive • Fixed bug where onboarding step dialog cut content off if the dialog extended the full width of the screen vertically. It will now allow the user to scroll through the steps if all the steps cant be viewed on screen • SL6: Added so if app fails to enter config mode after 90 when waiting for VOIP files to be transferred to Telit module it will try to enter config mode again in addition to reading the SIP capable parameter • Fixed so progress bar does not flicker when updating progress in onboarding step dialog • Implemented banner to display information to user to example display ongoing maintenance and such • SL6: Fixed so app sync configuration to Orion correctly at the end of onboarding • SL6: Added retries for writing parameters during onboarding • Fixed bug where device stopped responding and disconnect dialog did not appear sometimes like in the onboarding • Fixed app not dismissing popup dialogs if user was taken to scan view due to disconnect or device stopped responding • SL6: Moved firmware update to beginning of onboarding instead • SL6: Added ability to set log level for M2mapz configuration parameter. Can be accessed in configuration under VOIP group. Click description icon for more details on how to use it • LEO: Fixed so app hides main operation mode if FW is 2.10 or higher and app uses same logic as old LYNX app • IPS: Fixed crash happening due to app not handling Bluetooth exceptions when doing a learning trip • Fixed an alarm translation not being in sync with Orion Web • Moved configuration section to be above feature section in device view • Lyra: Fixed clipping of values occurring in device status view if uptime had a long duration • SL6: Removed the Force VOIP setup dialog prompt in device view when clicking on setup device if the SL6 has firmware 6.19 or higher and the VOIP supported flag was false

• SL6: Fixed test alarm interval not being set to correct value for VOIP onboarding • SL6: Updated text for configure VOIP step to let user know that this step can take some time to complete

• SL6: Fixed a regressive bug where SL6 IP onboarding failed to sync config to Orion on last step • Fixed so devices are greyed out in scan view for users who don't have access to the device • SL6: Fixed bug where app did not filter out removed configuration parameters when composing support email with all parameters • Fixed empty scan view text being wrong for device tab if BLE scanning timed out • SL6: Made so app retries getting VOIP files if they fail to get fetched from Orion in VOIP onboarding • Fixed bug where app failed to start if viewing app on a phone that has French or German set as language • Fixed issue again where app goes back to onboarding sometimes when navigating back from facility view or device view • SL6: Fixed issue where if app fails to fetch alarm centers due to exception, the app will not continue on to next step in onboarding • SL6: Added so app rechecks sip capable parameter after 90 seconds to get proper value since SL6 takes some time to write the VOIP files to Telit module • Fixed issue where app fails to dismiss step onboarding dialog if a step fails sometimes due to a threading problem

• New design • Stability and bug fixes • Sl6 and lyra onboarding improvements • VOIP functionality

• Fixed bug where app failed to connect to SL6 devices with firmware version below 6.00 • Fixed a crash happening when using cached signature when creating a logbook entry • SL6: Fixed a crash happening when going into configuration storage view and app fails to enter configuration mode which is not a timeout exception • SL6: Fixed a crash happening when going into configuration bookmark view and app fails to enter configuration mode which is not a timeout exception • SL6: Fixed a crash happening sometimes when displaying facility devices in facility view • Made so more (three dot) icon is more clickable in scan view • Fixed bug where app could not find device when updating firmware via USB directly from scan view

• Stability and crash fixes • Improved BLE connectivity and app will not become deadlocked in certain situations • Fixed bug where app failed to read configuration parameters sometimes • Map pins in facility map view accessed through the scan view, will now change color if an alarm is on that facility and the color will be the most severe alarm • Firmware update will now read all parameters and cache them on the phone. It will then update the firmware and write them back to the device after its finished updating the firmware • Added so app will only show devices that are near and connectable through BLE in facility view. User can check the "Show offline devices" and the offline devices will show again. This checkbox is unchecked by default • SL6: Show whether device and registration token is set or not in diagnostics view for FW 6.00 or higher • A lot of improvements and fixes to the Lyra and SL6 onboarding • SL6: IP parameters are now hidden if the user is not regional or domain admin in configuration

• Added demo mode for all our products accessible from main side menu • Added localization support for Swedish, German, and French • Added ability to override selected language in account settings • Updated UX for alarm pages • Fixed viewing product manuals • Added product configuration support options for copying device config to clipboard or taking a screenshot of config • Added web logbook support • Added viewing web NOVA facility page and allow for remote screen • Other bug fixes, improvements and small tweaks

• Updated SL6 configuration design and added ability to bookmark and store configuration on device and download existing configuration by serial number from Orion • Added diagnostics, simulate alarms, firmware update, and write sound files for SL6 • Added support for FD1600, LEO devices, GL6, IPS, MX products, and SL3000 • Small UX updates throughout app • Improvements to SL6 and Lyra onboarding • Other bug fixes and improvements

• Updated UI design • Ability to connect to SL6 devices

Bug fixes and improvements