This update brings a more complete case workflow for mortuary transport teams. New in this version: • Witness Signature is now part of the Active Case Workflow alongside First Call and Property Inventory. • Collected signatures can now be previewed, shared, or replaced. • Witness Signature status now appears in Compliance. • Case Packet exports now include collected witness signature details and the signature image. • Due Diligence exports now reflect the correct Witness Signature status. • Property Inventory and First Call document status handling have been refined for clearer case records. • Improved case packet formatting for cleaner, more professional documentation. • Additional reliability improvements for active cases, compliance exports, and shared case workflows. This update helps keep case documentation organized from first call through final export.

Added Case Packet export. Generate a structured PDF case record with the case summary, First Call details, Property Inventory, due diligence status, outreach history, and export metadata. Continued work and testing on owner and transporter First Call collaboration to ensure both capture data collaboratively, and collaborative edits are syncing.

Improved Compliance record handling. Closed cases are now retained as archived Compliance records instead of appearing in active workflow lists. They remain available for review from Compliance, while the Main screen now focuses on active/current work. This update also adds clearer retained-record messaging and improves safeguards around reopening or making closed cases current.

Improved Compliance and collaboration case handling. This update provides clearer messages when a synced case cannot be opened from the current device because the device is not a participant on that case. The app now keeps the current workflow unchanged when access is restricted and better distinguishes access issues from missing or incomplete Compliance records. Also improved internal sync diagnostics to help troubleshoot case switching and collaboration issues more quickly.

Improved Compliance case handling. The app now provides clearer guidance when an incomplete saved Compliance record cannot be reopened and prevents the current workflow from changing when the synced case record is unavailable.

Updated the Handling & Transfer Protocol module with improved cot-control and transfer-safety guidance. This release adds new training around cot height changes, loading-end/control-end awareness, lead-operator verbal commands, manufacturer-specific instructions, and safer handling when outside helpers may be present. Also included: • Expanded equipment readiness checks • New Quick Check questions for cot mechanics and transfer safety • Updated PDF export for Handling & Transfer Protocol v1.3 • Improved English and Spanish training copy • Minor localization and label cleanup This update keeps the app focused on documentation, compliance, safety awareness, and professional field practice.

This update improves First Call lifecycle tracking, Compliance deadline timers, and recent case syncing. Status labels are now clearer, Medical Certification and Registration timers are more reliable, and review messages now better explain when Date of Death, Time of Death, or Date of Birth details need attention. This release also improves duplicate case handling, shared-case recovery, and Main screen help text.

Added shared case collaboration. Owners can now create an invite code so a transporter can join the same case from another device. This update keeps the Case Ref consistent when sharing, improves First Call and Property Inventory syncing, adds clearer collaboration guidance, and improves invite/join troubleshooting messages. Also improved First Call lifecycle tracking for sent, updated, closed, reopened, and read-only states, plus refreshed the Current / Recent Cases panels so active and recent cases are easier to identify and reopen correctly.

Added shared case collaboration. Owners can now create an invite code so a transporter can join the same case from another device. This update also keeps the Case Ref consistent when sharing, improves First Call and Property Inventory syncing, adds clearer collaboration guidance, and improves invite/join troubleshooting messages.

Refined the Reference section to better support dignity, professionalism, and preparedness in the field. Soft-skill and people-centered topics now appear first Clearer organization across field practice, safety, and compliance Easier browsing for the guidance you need most Improved Witness Signature capture and responsiveness for a smoother, more reliable signing experience.

Refined the Reference section to better support dignity, professionalism, and preparedness in the field. Soft-skill and people-centered topics now appear first Clearer organization across field practice, safety, and compliance Easier browsing for the guidance you need most

Guided First Call workflow • Step-by-step First Call process to guide you through each stage of documentation • Clear progress indicator so you always know where you are and what comes next • Streamlined navigation with a focused “Next” flow Designed to reduce overwhelm and support consistent, professional documentation in the field.

Improved reliability in the field • Offline mode — Your First Call entries are now saved on the device as you work, helping prevent data loss in low-signal environments This update supports more reliable documentation during First Call workflows.

Refinements to training document exports to support dignity, professionalism, and consistency in the field. • Clearer guidance across handling, communication, and presentation • Improved readability and structure in exported documents • Continued focus on respectful, professional care

New Training Module: Empathy & Professional Interaction We’ve added a new training module focused on respectful communication and professional presence during sensitive situations. • Empathy & Professional Interaction – Guidance for interacting with families and others during difficult moments. • Learn practical communication techniques that support calm, respectful interactions. • Introduces a simple three-step communication model: Acknowledge → Reassure → Guide. • Guidance for maintaining composure in emotional situations and respecting family environments. • Helps reinforce dignity, professionalism, and trust during mortuary transport. This update expands the Training section to support compassionate, professional care in the field.

New Training Module: Handling & Transfer Protocol We’ve added a new training module focused on safe and respectful transport practices. • Handling & Transfer Protocol – Learn essential techniques for lifting, moving, and transporting the deceased safely and professionally. • Step-by-step guidance on body mechanics, equipment readiness, and environmental awareness. • Dignity-focused practices for family-facing situations and public environments. • Quick Check review to reinforce safe handling practices. • Improved training structure to support professional standards in mortuary transport. This update expands the Training section and supports safer, more consistent transport practices in the field.

New Training Module: Handling & Transfer Protocol We’ve added a new training module focused on safe and respectful transport practices. • Handling & Transfer Protocol – Learn essential techniques for lifting, moving, and transporting the deceased safely and professionally. • Step-by-step guidance on body mechanics, equipment readiness, and environmental awareness. • Dignity-focused practices for family-facing situations and public environments. • Quick Check review to reinforce safe handling practices. • Improved training structure to support professional standards in mortuary transport. This update expands the Training section and supports safer, more consistent transport practices in the field.

Enhanced Large Text support across Compliance workflows, Vehicle Readiness logs, and Training modules. Interface text now scales more consistently across screens, improving readability and accessibility for field users.

Vehicle Maintenance Log Document sanitation, fuel, PPE, and readiness status before dispatch, supporting compliance, accountability, and professional standards in the field.

Improved home screen navigation We reorganized the main screen into clearer sections for Core Workflow, Training, and Guides & Settings—making key tools faster to find. Better accessibility layout The Compliance button and support links now stay visible on more devices when Large Text is enabled. Renamed Resource Guide The Resource Guide is now Reference (Field Safety & Compliance) for easier access to safety and compliance topics.

We’ve refined the visual experience of Mortuary Transporter. • Updated branding for a more polished professional look • Warmer color tones for improved readability and comfort • Enhanced button responsiveness using modern Pressable interactions

We’ve refreshed the look and feel of Mortuary Transporter to enhance clarity and usability. • Updated app branding for a cleaner, more professional appearance • Introduced a refined warm color palette for improved visual comfort • Upgraded buttons to a modern Pressable interaction for smoother responsiveness and better feedback These improvements help make documentation faster, clearer, and more intuitive while maintaining the precision and professionalism you expect.

We’ve refreshed the look and feel of Mortuary Transporter to enhance clarity and usability. • Updated app branding for a cleaner, more professional appearance • Introduced a refined warm color palette for improved visual comfort • Upgraded buttons to a modern Pressable interaction for smoother responsiveness and better feedback These improvements help make documentation faster, clearer, and more intuitive while maintaining the precision and professionalism you expect.

Improved First Call speed and clarity New Location Type flags (one-tap selection) to capture where the decedent is located, plus customizable Location flags to record a personalized decedent location. New Location Name (optional) field for the specific facility/location (e.g., “St. Mary's Hospital - ER”). New Donation flag to quickly mark donation-related calls.

Naming consistency improvements The app name now displays correctly as Mortuary Transporter across supported platforms for a clearer, more polished experience.