Ombea
Negocios
Sólo para iPhone
Gratis · Diseñada para iPhone
iPhone
Ombea: Elevate Every Customer Interaction
Ombea is the essential tool for businesses committed to building a culture of exceptional customer experience from the ground up. With Ombea, each interaction – whether it’s a warm greeting or prompt assistance – contributes to greater customer satisfaction. Our app empowers your entire team, from CEOs to frontline staff, to engage with real-time customer feedback and leverage insights for continuous improvement.
Key Features:
Full Customer Journey Tracking
Gain a holistic view of the customer experience through consolidated KPIs that track every step of the journey. Spot trends and performance metrics that matter most, all in one place.
Intelligent Comparison and Insights
Our smart algorithms help you instantly compare performance across locations, websites, hours, and more. From tracking agent productivity to seeing what’s working best on specific days, Ombea makes finding actionable insights quick and easy.
Real-Time Notifications and Task Management
Stay on top of important tasks and issues with timely push notifications. Get alerts for urgent matters or opportunities to celebrate achievements, and seamlessly collaborate with your team. Assign tasks, leave personal notes, and keep everyone aligned.
Gamification to Boost Engagement
Drive motivation and accountability with gamified features like leaderboards and rewards. Recognize top performers and celebrate improvements, ensuring your team stays engaged and customer-focused.
With Ombea, every team member can see the direct impact of their efforts, fueling a company-wide culture of customer satisfaction and continuous improvement.
Calificaciones y reseñas
Esta app no ha recibido suficientes calificaciones ni reseñas para mostrar un resumen.
Minor bug fixes and improvements
El desarrollador (Ombea) indicó que las prácticas de privacidad de la app pueden incluir el manejo de datos que se describe a continuación. Para obtener más detalles, consulta la política de privacidad del desarrollador .
Datos asociados con tu identidad
Los siguientes datos pueden recopilarse y asociarse con tu identidad:
- Datos de uso
- Diagnóstico
Datos no asociados con tu identidad
Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:
- Diagnóstico
Accesibilidad
El desarrollador aún no ha indicado cuáles funciones de accesibilidad admite esta app. Obtén detalles
Ficha técnica
- Vendedor
- OMBEA AB
- Tamaño
- 22.8 MB
- Categoría
- Negocios
- Compatibilidad
Requiere iOS 13.0 o posterior.
- iPhone
Requiere iOS 13.0 o posterior. - iPod touch
Requiere iOS 13.0 o posterior. - Mac
Requiere macOS 11.0 o posterior y una Mac con el chip M1 de Apple o posterior. - Apple Vision
Requiere visionOS 1.0 o posterior.
- Idiomas
- Inglés
- Edad
18+
- 18+
- Copyright
- © Ombea AB